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Job Summary

Job Title:
Assistant Medical Underwriter
Employer:
PACIS Insurance
Location:
Nairobi
Country:
Kenya
Contract Type:
Full-time
Job Category:
Healthcare and Medical Jobs
Number of Positions:
Deadline:
Sunday, 3 May 2026

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Pathfinder International is a global leader in sexual and reproductive health. We place reproductive health care at the center of all that we do—believing that it is not only a fundamental human right, but is critical for expanding life opportunities for women, families, communities, and nations. In Uganda, our areas of intervention include Reproductive maternal, newborn, child, and adolescent health (RMNCAH), Women-led climate resilience (WLCR), Adolescent and youth economic empowerment, and communicable and non-communicable disease control. Uganda job alertsPathfinder’s bold vision is a future where everyone, even in the most challenging environments, has what they need to be healthy, thrive, and live to their full potential. Pathfinder received funding from the Government of the United Kingdom of Great Britain and Northern Ireland, through the Foreign, Commonwealth & Development Office, FCDO – Kampala, to implement the ‘Empowering Women for Better Reproductive Health Outcomes Programme’ (EMPOWER) from February 2025 to January 2030. EMPOWER is being implemented in 50 districts in Uganda, to strengthen public sector health systems capacity to deliver maternal health services, mentor health workers on family planning and maternal, child health, and generate demand, while tackling myths and misinformation about family planning, and harmful traditional practices and gender norms that deny women agency over their own bodies.

Full-time

Deadline: 

3 May 2026

Assistant Medical Underwriter Job at PACIS Insurance

PACIS Insurance

Job Description

The jobholder is responsible for the assessment and determining terms for medical risks. This role involves ensuring that risks are adequately rated and commensurate with terms and conditions to maintain profitability.

Duties, Roles and Responsibilities

Key Duties and Responsibilities:Underwriting Role:
  • Assess the new and existing risks and ensure that they are adequately rated and commensurate with the terms and conditions advised and endorsed to retain profitability of the medical portfolio.
  • Provide competitive quotations to all customers promptly within the standards set.
  • Membership management; additions and cancellations.
  • Scheme set up, benefits set up and membership updates in the system
  • Timely and accurate debiting of premium and cover conditions and that the documentation is in compliance with set standards and procedures.
  • Ensure that medical insurance cards are issued in an efficient timely and accurate manner
  • Prepare and send renewal notice within stipulated timeline and co-ordinate follow up of the renewals to achieve renewal targets.
  • Ensure policy endorsements & documents are accurate and made within the standards of service, and ensure timely dispatch
  • Train various stakeholders on company products for increased knowledge and growth of business
  • Monitor scheme loss ratios and adjust renewal terms accordingly
  • Assist with business acquisition through follow up on quotes and intermediary visits.
  • Ensure business is booked as per the company's credit policy and follow up on payment plans.
Customer Service
  • Continuously monitor the outpatient fund and check on prudent utilization of cover reporting any anomaly noted and ensure timely invoicing for top up.
  • Provide benefit utilization reports as per the standards of service set out in the customer charter
  • Provide timely feedback to client's queries and concern as per service charter provisions.
  • Maintain client and intermediary relationships through visits

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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Assistant Medical Underwriter Job at PACIS Insurance

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