top of page

Related Jobs

AfriCareers Premium Program
List your job vacancies FREE of charge on AfriCareers and reach top talent across Uganda.
Ultimate Interview Pack with over 50 toughest interview questions
Related Jobs
Personal Caregiver Job at Emerge Egress Consulting
7 May 2026
Emerge Egress Consulting
Assistant Medical Underwriter Job at PACIS Insurance
3 May 2026
PACIS Insurance
Clinical Bioinformatician, Cancer Centre Job at Aga Khan University Hospital
3 May 2026
Aga Khan University Hospital
Lab Technologist Job at Huruma Nursing Home
30 Apr 2026
Huruma Nursing Home
Nurse Job at Huruma Nursing Home
30 Apr 2026
Huruma Nursing Home

Job Summary

Job Title:
Assistant Case Manager
Employer:
PACIS Insurance
Location:
Nairobi
Country:
Kenya
Contract Type:
Full-time
Job Category:
Healthcare and Medical Jobs
Number of Positions:
Deadline:
Sunday, 3 May 2026

Related Jobs

Emerge Egress Consulting

Personal Caregiver Job at Emerge Egress Consulting

7 May 2026
Personal Caregiver Job at Emerge Egress Consulting
PACIS Insurance

Assistant Medical Underwriter Job at PACIS Insurance

3 May 2026
Assistant Medical Underwriter Job at PACIS Insurance
Aga Khan University Hospital

Clinical Bioinformatician, Cancer Centre Job at Aga Khan University Hospital

3 May 2026
Clinical Bioinformatician, Cancer Centre Job at Aga Khan University Hospital
Huruma Nursing Home

Lab Technologist Job at Huruma Nursing Home

30 April 2026
Lab Technologist Job at Huruma Nursing Home
Huruma Nursing Home

Nurse Job at Huruma Nursing Home

30 April 2026
Nurse Job at Huruma Nursing Home

Pathfinder International is a global leader in sexual and reproductive health. We place reproductive health care at the center of all that we do—believing that it is not only a fundamental human right, but is critical for expanding life opportunities for women, families, communities, and nations. In Uganda, our areas of intervention include Reproductive maternal, newborn, child, and adolescent health (RMNCAH), Women-led climate resilience (WLCR), Adolescent and youth economic empowerment, and communicable and non-communicable disease control. Uganda job alertsPathfinder’s bold vision is a future where everyone, even in the most challenging environments, has what they need to be healthy, thrive, and live to their full potential. Pathfinder received funding from the Government of the United Kingdom of Great Britain and Northern Ireland, through the Foreign, Commonwealth & Development Office, FCDO – Kampala, to implement the ‘Empowering Women for Better Reproductive Health Outcomes Programme’ (EMPOWER) from February 2025 to January 2030. EMPOWER is being implemented in 50 districts in Uganda, to strengthen public sector health systems capacity to deliver maternal health services, mentor health workers on family planning and maternal, child health, and generate demand, while tackling myths and misinformation about family planning, and harmful traditional practices and gender norms that deny women agency over their own bodies.

Full-time

Deadline: 

3 May 2026

Assistant Case Manager Job at PACIS Insurance

PACIS Insurance

Job Description

The Assistant Case Manager at PACIS Insurance facilitates quality healthcare services by collaborating with clients, intermediaries, and medical service providers. The role focuses on processing medical claims, managing inpatient and outpatient cases, and implementing cost containment strategies. This position is vital for ensuring business growth, profitability, and customer retention within the insurance medical benefits department.

Duties, Roles and Responsibilities

Key Duties and Responsibilities:PRINCIPAL ACCOUNTABILITIESClaims Processing:
  • Confirmation of membership, validity, and benefits before processing claims.
  • Capture and vet medical bills within the client's benefit structure and as per negotiated customary, reasonable rates.
  • Correctly reserve inpatient bills on discharge and approved outpatient cases.
  • Preparing and sending the correct reimbursement remittances to clients.
  • Communicating any claim dispute or rejection to the clients and intermediaries.
Case Management and Customer Service:
  • Receive and respond to medical emergency lines and ensure 24-hour coverage.
  • Issuance of both inpatient and outpatient approvals for admissible requests for insured members.
  • Communication and notification to stakeholders on management of cases, discharges, admissions, and financial liability
  • Coordinate with the clients and medical providers to leverage on SHA rebates and packages.
  • Negotiation of hospital and doctors' charges with the aim of optimal cost containment before or during admissions.
  • Weekly running and sending out active members list to preferred panel of providers.
  • Visit patients admitted within Nairobi and follow up the ones admitted outside Nairobi.
  • Resolve all customer queries immediately and promptly escalate complex cases
  • Send weekly and monthly reports on admissions, exceptional claims, long stay, savings, claims production amongst others.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

Assistant Case Manager Job at PACIS Insurance

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

bottom of page