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Kampala, Uganda

Full-time

Deadline: 

December 14, 2023 at 2:00:00 PM

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About the Organisation

A subsidiary of CIC Insurance Group (PLC), CIC General Insurance (U) Ltd is one of the leading insurance service providers in the region. With our head office is in Kampala and regional offices in Kasese, Mbarara, Mbale, and Kampala Town Office, we are serving a wide range of customers from Cooperatives to Corporates, SMEs, NGOs, Government entities, and individuals. We offer a wide range of insurance and financial solutions through the co-operative spirit. Our insurance policy packages protect our client’s businesses giving them peace of mind to grow their wealth and achieve their financial goals. In all we do, we keep our word, a testament to our commitment to honor genuine and valid claims from all our clients.

Welcome to CIC. “We keep our word” to secure your future.

Job Title

Assistant Care Manager – Medical job at CIC General Insurance (U) Ltd

Job Description

Responsible for coordinating care management activities for effective and efficient service delivery to our customers at the service providers.

Duties and Responsibilities

PRIMARY RESPONSIBILITIES:

  • Liaise with the relevant medical practitioners for any overseas referrals;

  • Coordinates and plans the care management team to ensure prompt service delivery to our customers;

  • Coordinates and plans hospital visits to all clients admitted in hospitals across the country, to assess the care given against the costs and the appropriateness of the care;

  • Checks that authorization letters have been issued and sent to the hospital as per the agreed rates;

  • Prepare and compile reports on daily admission and forward to the management and

  • Review care reports to ensure that the treatment given is within the agreed Medical protocol.


GENERIC DUTIES:

  • Carry out performance appraisal, coaching, and mentoring staff.

  • Resource allocation, staffing and leave approval.

  • Participate in planning and budgeting for the department.

  • Participate in various meetings and committees.

Qualifications and Competencies

PERSON SPECIFICATIONS

Academic Qualifications

  • Bachelor’s degree in nursing or a related field.

  • Professional Qualifications

  • Uganda Registered Nursing (URN) diploma/ medical diploma.

  • Experience

  • Minimum of four (4) years relevant experience in a similar position.


Essential Knowledge/Skills and Experience Required:

  • Superior negotiating skills

  • Excellent communication skills

  • Strong management and leadership skills

  • Relationship management

  • Excellent customer care

  • Technical competence in insurance

  • Basic knowledge of regulations by UIA and IRA(U)


Essential Behavioral Competencies:

  • People management

  • Good coaching skills

  • Commercial awareness

  • Strong leadership skills

  • Outstanding cross-functional coordination ability

  • Ability to “constructively dissent”

  • Ability to build strong relationships across the organization


CIC Insurance Values:

  • CIC Insurance Group is committed to providing excellent service and spurring further growth, and employees must align their behavior to the following core values as critical to driving their performance.

  • Integrity- Be fair and transparent

  • Dynamism- Be passionate and innovative

  • Performance- Be efficient and results-driven

  • Co-operation- Live the Co-operative spirit


Email;careers@ug.cicinsurancegroup.com

How to Apply

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title. For example Ref: Application for Assistant Care Manager – Medical.
Strictly apply through email: careers@ug.cicinsurancegroup.com

The application should reach us by close of business on 14th December 2023. Please note that only short-listed candidates will be contacted.

Apply Now
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