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Full-time
Area Manager – Retail Operations Job at Ranchers Finest
Ranchers Finest
Job Description
The Area Manager – Retail Operations is a field-based, hands-on role. This person is responsible for the performance and standards of all Ranchers retail outlets in Uganda – supermarkets, affordable butcher shops, grill kiosks and new concept restaurants.
They spend most of their time in the outlets, leading teams on the ground, fixing problems and executing new store and franchise rollouts according to a clear playbook.
Duties, Roles and Responsibilities
- Visit all outlets regularly (supermarkets, butcher shops, kiosks, restaurants) with a clear visit schedule and checklist.
- Ensure implementation of SOPs for opening/closing, cash handling, hygiene, food safety, merchandising, stock management and customer service.
- Drive daily and weekly performance: monitor sales, margins, waste, stock availability, labour costs and take fast action on underperforming stores.
- Plan and execute in-store introduction of new products and categories: agree launch list and pricing, brief store teams, ensure correct merchandising and POS materials, monitor first weeks’ sales and customer feedback, and quickly adjust range, display or pricing where needed
- Lead new shop and kiosk openings: support recruitment, organize and deliver staff training, oversee store setup, implement opening checklists and stabilize performance in the first 4–8 weeks.
- Fix existing underperforming outlets by improving layouts, range, pricing, promotions, staff deployment and basic discipline.
- Support franchise outlets: train franchise teams, audit standards and execution, agree action plans and follow up closely with franchisees.
- Work closely with the production, logistics and finance teams to ensure product availability, correct costing and accurate stock and cash controls.
- Prepare simple weekly reports on each outlet (sales, key KPIs, issues, action points) and agree priorities directly with management.
- Develop and coach store managers and supervisors to build a strong, reliable retail operations team.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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