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Analyst – Commercial Performance job at MTN Uganda | Apply Now
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Analyst – Commercial Performance job at MTN Uganda
About the Organisation
MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
Kampala, Uganda
Full Time
Job Title
Analyst – Commercial Performance job at MTN Uganda
MTN Uganda
Job Description
Analyst – Commercial Performance
https://www.mtn.co.ug/ 0771001000 careers@mtn.co.ug
Job Description
Mission/ Core purpose of the Job
To lead and support Commercial units in being data driven with respect to planning, decision making, and execution thereby maximizing acquisition efforts, transaction levels and overall revenues from customers, agents, merchants and other players in the eco-system.
Tightly support commercial operations in effective initiation, tracking and closing of projects and tasks.
Duties, Roles and Responsibilities
Main Job Functions:
Support the development of short- and long-term vision and strategic plans for commercial strategy, new business models and business digitization, both portfolio and market perspective.
Build relationships across all levels with various functions spanning Commercial, Finance Operations, Finance, Legal and Compliance, IT and BI functions to able to drive commitment and implement innovation.
Generate insights from internal advanced analytics and screening of commercial and technology development of the industry to initiate commercial strategy discussions.
Follow up the MTN MoMo Opco and Group strategy and ensure the different sections within commercial are on track.
Work with the Finance and Products departments in agreeing of pricing for services and drawing financial models or business cases of the impact this will have.
Analyze the impact of strategies, pricing decisions on the market and overall business performance post implementation.
Analyze competitive positioning of MTN MoMo in the market, scrutinize the performance of competitors and the products in the market.
Understand the business and market trends that impact our clients and develop analysis and insights to support decision-making.
Conduct quantitative and qualitative analysis of data to identify opportunities, optimize performance, and inform strategic decisions.
Build business models to evaluate the business impact of proposed initiatives in terms of new customers, churn/retention, usage behavior, sensitivities and revenues.
Develop data visualization presentations to communicate findings and recommendations to Opco and group stakeholders.
Review commission structures and advise on their suitability against the budget and driving acquisition targets.
Break down the overall business KPIs to specific KPIs for the different units in commercial and monitor performance.
Monitor actual business performance results against budgets and engage the respective sections for accountability.
Prepare ad hoc analysis and special reports as requested by the Manager, Commercial Performance.
Maintain a high level of accuracy and attention to detail in all work products.
Manage multiple projects and priorities simultaneously in a fast-paced environment. Proactively identify areas for process improvement and make recommendations for change.
Stay abreast of latest industry trends and best practices.
Key Performance Areas:
Annual Strategic Plan for Commercial FinTech.
Quarterly Strate. Plan plus business cases.
Quarterly Analysis of all verticals in commercial from KPIs to granular level.
Monthly and weekly Action plans plus variance analysis including bridge plans in place.
Approved Price plans plus relevant business cases for each.
Weekly Activity Tracker for all actions in Commercial.
Weekly, Monthly and Quarterly plans, Ops review decks and Board plans to deliver commercial strategy
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education:
A degree in business related or numerical field with a strong bias to Data Science.
Proficient with business Analytics, Insight generation and data visualization at advanced level is essential.
Knack for Business case generation and project management.
Experience:
At least 3-5 years’ experience in supporting business through development of business cases, performance tracking and strategy coordination.
Strong interpersonal relations with ease of cross-functional collaboration.
A proven track record in developing business models that are practical and insightful.
Skills
Ability to develop relevant business trackers to cause action and change.
Strong communicator both orally and through data story telling using modern/digital tools.
Confident to question trends and provoke new thinking.
Extremely action oriented with sharp focus on results.
How to Apply
