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Account Administrator job at Committed To Good (CTG) | Apply Now
Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Account Administrator job at Committed To Good (CTG)
About the Organisation
CTG (Committed To Good) is a specialized staffing solutions provider dedicated to facilitating humanitarian and development projects in conflict-affected regions. Established in 2006, CTG's mission is to enable social impact by connecting skilled professionals with purpose-driven initiatives, thereby leaving a lasting positive effect on the communities they serve.
The company has garnered global recognition for its ethical approach and commitment to advancing the Sustainable Development Goals (SDGs), particularly through initiatives like "Female First," which aims to increase female representation in humanitarian roles . CTG fosters a work culture guided by its EPIC values—Engage, Pioneer, Improve, and Care—promoting collaboration, innovation, continuous improvement, and genuine concern for all stakeholders .
Employees are provided with opportunities for professional growth and are supported by programs such as CTG Learning, which offers free courses designed by renowned humanitarian organizations . With operations in over 25 countries across Africa, Central Asia, and the Middle East, and a workforce exceeding 10,000 staff, CTG has evolved by developing in-house solutions like "Tayo," a bespoke HR software tailored to manage personnel in challenging environments .
The company's core values emphasize ethical business practices, and its corporate social responsibility efforts include initiatives focused on environmental sustainability and community well-being. For more information, visit their official website at https://ctg.org/.
Kampala, Uganda
Full Time
Job Title
Account Administrator job at Committed To Good (CTG)
Committed To Good (CTG)
Job Description
Job Title: Account Administrator (Fresher Jobs)
Organisation: Committed To Good (CTG)
Duty Station: Kampala, Uganda
Job Summary:
The Account Administrator supports the Account Management team by handling a variety of administrative tasks related to CTG consultants. The role involves managing consultant documentation, overseeing the recruitment and onboarding processes, maintaining consultant data, and ensuring compliance with internal policies and external regulations. The Account Administrator ensures smooth operations and effective communication with consultants, contributing to the efficient delivery of services to clients. This position plays a key role in supporting the overall success of the account management team and project execution.
Duties, Roles and Responsibilities
Administrative Support & Consultant Management
Serve as the primary point of contact for CTG consultants, addressing inquiries related to contracts, benefits, and operational procedures.
Manage the Vacancy Announcement (VA) administration and collaborate with the Account Manager to obtain approvals from local authorities before dissemination through local networks (e.g., Ministry of Labor bulletin boards).
Assist in the selection process as per contractual requirements, including CV screening, shortlisting, and administration of written tests and interviews.
Collect required documentation from selected CTG consultants, oversee contract signing, and ensure signed contracts are accurately uploaded into TAYO for compliance and record-keeping.
Create and maintain online profiles for selected CTG consultants within the CTG HR system, TAYO.
Guide new consultants through the onboarding process, providing clear explanations of contract terms, benefits, medical insurance coverage, and operational procedures.
Maintain an up-to-date master file of consultant data in CTG’s internal systems, ensuring timely and accurate updates.
Generate and issue standardized reports on consultant activities, contract status, and other key metrics.
Provide ongoing operational support to the Account Team Leader and Account Manager throughout the project lifecycle.
Recruitment & Onboarding
Ensure compliance with CTG standards for all recruitment and onboarding activities.
Oversee recruitment activities, including the creation of requisitions and the advertising of Terms of Reference (TORs).
Manage onboarding processes, ensuring all necessary steps are followed, and required documentation is collected and verified.
Ensure all background checks are completed in the required format and that any missing documentation has the necessary approvals to bypass requirements.
Maintain accountability for all recruitment and onboarding activities, ensuring alignment with CTG’s operational and compliance frameworks.
Compliance & Ethical Standards
Ensure strict adherence to CTG’s policies and operational procedures to mitigate legal and financial risks.
Uphold ethical standards in all professional interactions, ensuring respectful, clear, and culturally sensitive communication with all stakeholders.
Promote CTG’s values, maintaining a commitment to inclusivity, professionalism, and cultural sensitivity in all aspects of work.
Ensure that all communication and documentation are handled through official channels to minimize the risk of disputes, legal issues, or compliance violations.
Project reporting
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education: Bachelor University School Degree. Any relevant certificate and training is a plus.
Experience: Minimum 2 years of relevant administrative experience, preferably in HR or recruitment with an international organisation.
Languages: Fluent in English.
Software Proficiency: Proficiency in Microsoft Office and experience with an HR software is a plus.
Proven customer service experience.
Excellent communication skills (written and verbal).
Strong attention to detail, organizational skills, and ability to manage multiple tasks.
Ability to work independently and maintain confidentiality and ethical standards.
Proactive, with a “getting things done” attitude.
Collaborative and professional, with a positive approach to team work.
Ability to work under pressure while maintaining professionalism and accuracy.
Team management
NB: Eligible female candidates are encouraged to apply
Disclaimer:
At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.
How to Apply
All candidates should apply online at the APPLY Button below
Deadline: 7th September 2025
