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About the Organisation
Uganda Post Limited, trading as Posta Uganda, is the leading provider of postal and related services in Uganda. The company is dedicated to delivering efficient, reliable, and innovative communication and financial services to individuals and businesses throughout the country. Posta Uganda is committed to equal opportunity and encourages women to apply.
IT Support job at Posta Uganda | Apply Now
Kampala, Uganda
Posta Uganda is the national postal service provider, committed to delivering reliable, efficient, and affordable mail and logistics services to individuals, businesses, and government entities across Uganda. With a rich history dating back to its establishment in 1907, Posta Uganda has built a solid reputation for its wide-reaching postal network and has evolved to offer a broad range of services, including financial and courier solutions, e-commerce delivery, and digital services. The company fosters a work culture that emphasizes integrity, professionalism, and customer-centricity, providing its employees with opportunities for growth, development, and a stable work environment.
Over the years, Posta Uganda has adapted its business model to embrace technological advancements, offering innovative solutions like digital postal services and electronic payment systems. With an extensive network of outlets and a growing customer base, the company serves millions of Ugandans, both within the country and internationally. Guided by core values such as reliability, trust, and community, Posta Uganda is dedicated to corporate social responsibility initiatives that focus on environmental sustainability, digital literacy, and community development. For more information, visit www.posta.co.ug.
Are you looking for IT jobs in Uganda 2025 today? then you might be interested in IT Support job at Posta Uganda
Full Time
Deadline:
31 Mar 2025
Job Title
IT Support job at Posta Uganda
Posta Uganda
Job Description
The IT Support Officer will play a vital role in maintaining the IT systems and providing prompt support to users across the organization. The position involves diagnosing and resolving hardware and software issues, managing network and system configurations, and ensuring data security and backup procedures.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested candidates who meet the above requirements should submit their application letter, along with certified copies of academic transcripts and certificates, and a detailed CV to:
The Head, Department of Human Resource and Administration
Posta Uganda
P.O Box 7106, Kampala
Applications must be received no later than 31 March 2025.
Important Notes:
Applications received after the deadline will not be considered.
Candidates who do not receive feedback within a month from the deadline should consider their applications unsuccessful.
Posta Uganda is an Equal Opportunity employer, and women are particularly encouraged to apply.
Any form of lobbying or canvassing for appointment will result in automatic disqualification.
Candidates shall be required to present the following:Endorsement Letter duly stamped by their Local Council 1 Chairperson.
Three Reference Letters.
Prior to appointment on the job, Posta Uganda shall carry out independent reference checks for all the documentation mentioned above.
For more information, please contact Posta Uganda or visit the company’s official website.
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How to Apply
Provide technical support to users, including troubleshooting hardware and software issues.
Install, configure, and maintain IT systems and infrastructure, including servers, workstations, and network equipment.
Monitor network performance and maintain network security protocols.
Conduct routine maintenance, updates, and backups to ensure data integrity and system reliability.
Diagnose and resolve system errors, connectivity issues, and software malfunctions.
Maintain an inventory of IT assets and manage hardware and software installations.
Provide support in implementing IT policies and procedures in line with company standards.
Train staff on basic IT practices and usage of company systems and applications.
Maintain accurate documentation of IT support activities and resolutions.
Collaborate with external vendors and service providers to maintain and upgrade IT systems.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor's degree in Information Technology, Computer Science, or a related field from a recognized institution.
At least three (3) years of experience in IT support, network administration, or a similar role.
Proficiency in IT systems, networking, and troubleshooting techniques.
Hands-on experience with Windows and Linux operating systems, as well as IT hardware and software maintenance.
Strong problem-solving and analytical skills.
Excellent interpersonal and communication abilities.
Ability to work under pressure and meet deadlines.
High level of integrity, professionalism, and commitment to service excellence.
Certification in IT-related fields (e.g., CompTIA A+, Cisco CCNA) is an added advantage.
