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About the Organisation
Work Management Agent job at Uganda Electricity Distribution Company Limited (UEDCL) | Apply Now
Kampala, Uganda
Uganda Electricity Distribution Company Limited (UEDCL) is a government-owned utility company mandated to own, manage, and expand the electricity distribution infrastructure across Uganda, ensuring reliable and efficient power delivery to support national development. Established in 2001 following the unbundling of the Uganda Electricity Board (UEB), UEDCL has built a strong reputation for upholding operational excellence, infrastructure integrity, and regulatory compliance in the electricity distribution sector.
The company fosters a collaborative and safety-focused work culture, offering rewarding career paths and professional development opportunities for engineers, technicians, and administrative staff through both permanent and project-based roles. UEDCL’s innovative approach to rural electrification and asset management includes leveraging technology for network monitoring, maintenance, and service delivery, significantly contributing to the government's electrification goals.
With a broad operational footprint across all regions of Uganda, the company is committed to the core values of professionalism, accountability, customer satisfaction, and innovation. UEDCL also actively engages in corporate social responsibility initiatives, including supporting community electrification programs, environmental sustainability projects, and educational outreach. For more information, visit www.uedcl.co.ug.
Are you looking for Electrical Engineering jobs in Uganda 2025 today? then you might be interested in Work Management Agent job at Uganda Electricity Distribution Company Limited (UEDCL)
Full Time
Deadline:
21 Nov 2025
Job Title
Work Management Agent job at Uganda Electricity Distribution Company Limited (UEDCL)
Uganda Electricity Distribution Company Limited (UEDCL)
Job Description
Work Management Agent
Closing on: Nov 21, 2025
Reports to : Work Management Supervisor
Supervises : None
Department : Engineering
Duty Station : Duty Area
Job Purpose
To facilitate the planning, scheduling, and execution of work orders by coordinating information and resources between field crews, planners, and other stakeholders. The Work Management Agent ensures work orders are accurate, prioritised, and completed efficiently while adhering to safety and regulatory standards.
Impact: The Work Management Agent ensures seamless communication and coordination, contributing to the timely completion of operational tasks and the overall reliability of the electricity grid.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Closing on: Nov 21, 2025
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How to Apply
Key Result Areas
Receive, process, and prioritise work orders based on operational needs and resource availability
Verify the accuracy of work orders, ensuring all required information is included
Assist in scheduling tasks for field crews, ensuring alignment with availability and priority levels
Monitor schedule progress and address any changes or delays promptly
Coordinate the allocation of materials, tools, and equipment for scheduled work
Track and update resource availability to minimise delays
Serve as the primary point of contact between field crews, planners, and other departments for work order-related inquiries
Ensure all stakeholders are informed of work order statuses and changes
Accurately enter and maintain work order details in the company’s work management system (e.g., CMMS)
Update records with real-time information on task progress and completion
Ensure work orders and associated tasks comply with safety and regulatory standards
Promote awareness of safety protocols among field crews and other stakeholders
Track work order performance metrics and identify areas for improvement
Prepare and submit regular reports on work order statuses and outcomes
Provide feedback on work management processes to support ongoing improvements. Suggest enhancements to work order workflows for greater efficiency.
Expected Output
Timely and accurate processing and prioritization of work orders
Efficient scheduling and resource allocation for work tasks
Up-to-date and well-maintained work order records
Improved communication and collaboration among stakeholders
Adherence to safety and regulatory standards in all work order activities.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Person Specifications
Academic Qualifications and Experience
Either a Diploma in Electrical Engineering with at least three years of experience in work planning, coordination, or administration, preferably in the energy or utilities sector.
Or a Diploma in Business Administration, Development Studies, or Project Management, with at least seven years of experience in work planning, coordination, or administration, preferably in the energy or utilities sector.
Competencies
Strong organizational and time-management skills
Excellent communication and interpersonal abilities
Proficiency in data entry and use of work management systems
Basic understanding of operational and safety standards in the energy sector
Ability to multitask and prioritize in a dynamic environment.
Working Environment
The role involves office-based work with occasional interactions with field crews and planners. The Work Management Agent operates in a fast-paced environment requiring attention to detail, proactive problem-solving, and effective communication with multiple stakeholders.
