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Business Line Growth:

• Identify, develop, and grow opportunities within the Training Services segment.
• Expand existing opportunities handed to the role, ensuring measurable growth and sustainability.

Leadership & Financial Oversight

• Provide overall leadership to project managers and field operations staff.
• Guide teams to think beyond immediate projects, planning for upcoming activities to maintain a continuous pipeline throughout the year.
• Develop and manage the Training Services annual budget.
• Monitor expenditure against approved allocations and ensure cost efficiency.
• Provide monthly financial reports and forecasts to the COO, with copies to the CFO for consolidation.
• Interface with the CFO at governance level: submit budgets for approval, align on financial structuring of bids, and ensure audit‑defensive documentation.

Publicity & Institutional Visibility:

• Represent the company in media interviews, press engagements, exhibitions, and industry events related to training services.
• Draft and release press statements, event announcements, and publicity materials for our training activities.
• Ensure events and milestones are publicized across appropriate channels without reminders or prompting.
• Promote the Training Services business stream to enhance brand visibility and market positioning.

Client Engagement & Business Development:

• Build and maintain relationships with corporate clients, institutions, and partners.
• Draft and submit competitive bids and proposals for training contracts.
• Drive revenue growth through pipeline management and contract negotiation.

Programme Development & Delivery

• Design and oversee training modules tailored to client needs.
• Ensure quality assurance and compliance with ISO-certified standards.

Governance & Compliance

• Ensure all training and publicity activities are audit‑defensive and compliant with regulatory requirements.
• Maintain accurate documentation and reporting for internal and external stakeholders.

Situational Reporting Relationships:

• Project Manager (Training Services): Field operations
• QHSE/ISO Consultants: Compliance collaboration
• Subsidiaries
• CFO: Finance documentation and client-related budgeting
• CEO: Administrative coordination linked to client engagements
• The Training Services Manager resides within the Corporate Services department, which operates as a shared services hub serving the company and its subsidiaries. The role features formal and functional accountability across multiple teams, based on scope and operational need.

Management Expectations for Excellent Performance

• Our management is always on the lookout for star performers, those that go above and beyond their job descriptions. The following areas may be considered to showcase excellence
• Work Agily: Move seamlessly across teams and priorities, adapting swiftly while maintaining delivery consistency.
• Link Effort to Impact: Show clear contribution to client retention, proposal success, field reliability, and ISO value realisation.
• Be Visible: Communicate clearly, document proactively, and ensure stakeholders are informed without being prompted, use LinkedIn in a way hat promotes the brand.
• Remain Accountable: Own assigned deliverables, follow through on commitments, and escalate issues responsibly.
• Champion Commercial Culture: Reinforce that everyone sells, by demonstrating how internal coordination and compliance convert into business growth.

Key Performance Indicators (KPIs)

• Growth of Training Services segment (new contracts, expanded opportunities).
• Continuous pipeline of projects and activities across the year.
• Number of training programmes delivered per quarter.
• Quality and competitiveness of bids/proposals submitted.
• Client satisfaction scores and repeat engagements.
• Compliance with ISO and regulatory standards.
• Visibility of Training Services through media coverage, exhibitions, and proactive publicity outputs.
• Accuracy of budget forecasts and adherence to approved limits.
• Cost efficiency achieved in programme delivery.
• Timely submission of financial reports to COO and CFO
• Draft final project close out documentation and ensure proper monitoring is done for outcomes to the expectation of clients.