Share this Job
Trade Analyst / Customer Care Executive – Connectivity And Productivity job at SGS Uganda Ltd | Apply Now
Kampala, Uganda
Full-time
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Trade Analyst / Customer Care Executive – Connectivity And Productivity job at SGS Uganda Ltd
SGS Uganda Ltd., a subsidiary of SGS Group, is a leading provider of inspection, verification, testing, and certification services in Uganda, committed to enhancing quality and safety standards across various industries. With a strong reputation for reliability and expertise, SGS Uganda has earned recognition for its role in facilitating trade and ensuring compliance with national and international regulations. The company fosters a collaborative work culture that emphasizes integrity, innovation, and professional development, offering employees opportunities to grow within a global organization.
SGS Uganda provides diverse job opportunities across its operations, with flexible work arrangements to accommodate various roles and responsibilities. Established to support Uganda's industrial growth, SGS Uganda has evolved to offer a comprehensive range of services, including pre-export verification of conformity, product testing, and certification, contributing to the country's economic development. The company's business model focuses on delivering value through quality assurance and compliance services, catering to sectors such as agriculture, automotive, and manufacturing.
With a significant presence in Kampala and a network extending throughout Uganda, SGS Uganda serves a broad clientele, including government agencies, exporters, and private enterprises. Guided by core values of integrity, transparency, and excellence, SGS Uganda is dedicated to corporate social responsibility initiatives that promote environmental sustainability and community welfare. For more information, visit their official website at www.sgs.ug
Trade Analyst / Customer Care Executive – Connectivity And Productivity job at SGS Uganda Ltd
SGS Uganda Ltd
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.
Directly responsible for a specified set of importer accounts. Reviewing and executing tasks as the result of WIP reports SR-DSR, DSR_FDR etc.
Coordination of operations of shipments under the PAU PVoC program.
Customer visits for onboardings,training on portal customer exporter portal.
Receives and addresses phone calls, emails, mails other documents and personal visits to clients.
Monitor and follow up of COC activities for efficient delivery of service.
Sends communication to affiliate offices in regards to information request, corrections/amendments, discrepancies and their proper recording in the operating system.
Provide the trade with information about any modifications in customs regulations and TFS services.
To provide efficient and effective customer service.
Reports to the Operation manager any important and critical issues and provides suggested actions.
Performs duties or other responsibilities which may be assigned by the Management which is outside the specified job scope
At all times, comply with SGS Operational Integrity rules, Code of Integrity and Professional Conduct.
Actively attends and participates actively in team and company meetings/assemblies.
Informs the Management of any violation of the code of ethics and commitment to integrity that occurs in the company’s premises.
Adopt a safe behavior by exercising due regard for the health and safety of SGS employees in line with SGS policies and procedures.
Adhere to all quality and safety requirements of the SGS management system.
Any other duties assigned to you from time to time by Management.
Bachelor’s Degree in a business-related discipline.
Minimum of 5 years’ experience in the sales field, with a successful track record
Fluent in English.
Basic knowledge of foreign trade commerce(documentation, process).
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.