Technology & Design Officer job at FITSPA Uganda | Apply Now

Systems & Digital Support

• Provide day-to-day technical support to internal users on hardware, software, and internet connectivity.

• Maintain FITSPA’s internal IT systems, including email, file sharing, storage, and data backup protocols, to ensure seamless operation.

• Monitor and secure IT infrastructure, applying necessary updates, patches, and configurations.

• Develop and maintain IT documentation, including system usage protocols and troubleshooting guides, to ensure efficient and effective IT operations.

Website & Platform Management

• Manage and update the FITSPA website and ensure it is optimized, secure, and user-friendly.

• Maintain digital tools and platforms used for events, member engagement, and communication (e.g., CRM, Zoom, Google Workspace, Mailchimp).

• Ensure proper integration and functionality of forms, payment gateways, and member directories.

• Monitor web analytics and recommend improvements based on usage patterns.

• Design, deploy and manage user portals.

Design & Visual Branding

• Design digital and print assets, including social media posts, reports, flyers, infographics, banners, and presentations in line with FITSPA’s brand guide.

• Support the visual development of program documents, newsletters, and event materials.

• Ensure design consistency and quality across all channels and departments.

Digital Innovation & Transformation

• Research and propose technology tools to automate routine processes or enhance member experiences.

• Support tech-enabled delivery of FITSPA events, webinars, and digital campaigns.

• Assist in developing new features or digital solutions to address evolving organizational needs.

Staff & Member Support

• Serve as first-line IT support for the FITSPA team and event participants.

• Provide staff with basic training and tutorials on new tools or software as needed.

• Troubleshoot issues during member events or digital engagements and ensure readiness of systems.