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Job Summary

Job Title:
Technical Support Engineer - Intern
Employer:
Cloud Productivity Solutions
Location:
Country:
Contract Type:
Full-time
Job Category:
Information Technology Jobs
Number of Positions:
1
Deadline:
Friday, 26 January 2024

Related Jobs

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30 April 2026
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Kampala, Uganda

Cloud Productivity Solutions is a forward-thinking technology company dedicated to empowering businesses by providing innovative cloud-based solutions that streamline operations, enhance productivity, and drive growth. With a mission to deliver scalable and efficient cloud technologies that optimize business processes, the company has built a strong reputation for delivering reliable and customizable services, gaining recognition from industry leaders for its expertise and customer-first approach.

Cloud Productivity Solutions fosters a collaborative and supportive work culture that values creativity, teamwork, and continuous learning, offering employees opportunities for career growth and a flexible work environment to maintain a healthy work-life balance. The company provides job opportunities in cloud consulting, software development, project management, and IT support, with remote work options to accommodate diverse needs.

Founded in 2010, Cloud Productivity Solutions has evolved from a small start-up to a trusted partner for businesses worldwide, adapting to the fast-paced advancements in cloud technology. Its business model focuses on offering tailored cloud services, including data management, cloud migration, and enterprise software solutions, to help clients optimize their IT infrastructure. The company operates globally, with a significant presence in North America, Europe, and Asia, helping businesses of all sizes transform their operations with innovative cloud solutions.

Core values such as integrity, customer satisfaction, innovation, and sustainability drive the company's mission, while its corporate social responsibility initiatives focus on promoting technology education, environmental sustainability, and social equity. For more information, visit www.cloudproductivitysolutions.com.

Full-time

Deadline: 

26 Jan 2024

Technical Support Engineer - Intern job at Cloud Productivity Solutions

Cloud Productivity Solutions

Job Description

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

Role Intent
We are looking for a Technical Support Engineer Intern to join our team in Uganda. The ideal candidate should be passionate about technology and possess strong problem-solving skills. As a Technical Support Engineer Intern, you will be responsible for providing technical support and troubleshooting services to our clients.

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

Responsibilities

  • Troubleshoot and solve complex technical issues.

  • Work with the engineering team to design and develop software products.

  • Participate in code reviews and testing to ensure high-quality software delivery.

  • Collaborate with other team members to resolve technical issues and ensure product reliability.

  • Assist in documentation of IT solutions processes.

  • Continuously update technical knowledge and skills through training and self-study.

Technical Support Engineer - Intern job at Cloud Productivity Solutions

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Requirements

  • Pursuing or completed a bachelor’s degree in computer science, Information Technology, or a related field.

  • Experience with Microsoft Office and Windows operating systems.

  • Excellent problem-solving and analytical skills.

  • Strong verbal and written communication skills.

  • Excellent Customer Support and Service skills.

  • Ability to work effectively in a team-oriented environment.

If you are enthusiastic about IT solutions and want to gain hands-on experience working on real-world projects, we encourage you to apply for this Technical Support Engineer Intern Position.

If you are interested, kindly share your CV with us at hr@cloudproductivity-solutions.com

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