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Team Leader job at Ideon Recruitment Hub | Apply Now
Kampala, Uganda
Full-time
Are you looking for Marketing and Sales Jobs in Uganda 2024? If yes, then you might be interested in Team Leader job at Ideon Recruitment Hub
Ideon Recruitment Hub, a division of Ideon Limited, is dedicated to delivering comprehensive human resource outsourcing solutions that enable businesses to focus on their core operations. With a mission to provide customer-centric HR services, Ideon has established a reputation for adhering to strict ethical standards, confidentiality, and professional excellence.
The organization fosters a supportive work culture that emphasizes innovation and collaboration, offering employees opportunities for professional growth and development. Regularly, Ideon Recruitment Hub announces job openings across various sectors, including positions such as Relationship Officers, Business Development Professionals, and Call Center Interns, with work arrangements tailored to meet diverse client needs.
Since its inception, Ideon Limited has evolved by integrating advanced technologies into its business model, exemplified by the development of an Applicant Tracking System (ATS) that streamlines recruitment processes. Operating primarily in Nairobi, Kenya, Ideon's core values encompass integrity, professionalism, and a commitment to client success. Demonstrating corporate social responsibility, Ideon actively engages in ethical practices and contributes to the professional development of the workforce. For more information, visit their official website at https://www.ideon.co.ke/.
Team Leader job at Ideon Recruitment Hub
Ideon Recruitment Hub
The team leaders will be responsible for managing daily branch operations, ensuring a high standard of customer service delivery and management/supervision of all staff at the branch level to ensure optimum productivity
Carry out opening duties by, checking emails heading team briefs and assigning employee their tasks for the day
Communicate to staff on any issues that require feedback from Cemes-HQ as received.
Submit daily branch performance reports to the Area/Franchise Managers
Supervise and manage staff at the branch level and ensure their performance targets are met
Manage office operations such as rent payments, permits, petty cash and any other payment.
Responsible for the enforcement of lending, operational policies & procedures to avoid any non-compliance issues or fraudulent disbursements.
Ensure there is a high standard of delivery of customer service and customer enquiries or complaints are handled promptly.
Train and coach new staff so that they understand company products and services
Oversee and monitor the performance of staff portfolios
Interview loan applicants and approve loans (investor) after proper assessment by the credit committee
Analyze the market and advise on risks and how to mitigate them
Assess local market conditions and identify current and prospective opportunities
Ensure branch goals and targets are met
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
Market the branch within the community to attract business
Carry out closing duties by reconciling daily collections, and disbursements and ensuring they are captured correctly on the system
Any other duty assigned by your supervisor
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Degree is Sales and Marketing or related field
Experience in team management in a micro-credit setting
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
