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Full-time
Team Lead Job at Adroit Solutions Limited
Adroit Solutions Limited
Job Description
Adroit Solutions Limited is seeking a Team Lead to oversee day-to-day operations and turn strategy into coordinated departmental execution. Based in Kampala, this full-time on-site role integrates Sales, Delivery, Finance, and HR & Administration to ensure business growth and operational efficiency.
Duties, Roles and Responsibilities
- The Team Lead is the day-to-day head of operations for Adroit Solutions Ltd and is accountable for turning the MD’s direction and the company's strategy into coordinated departmental execution.
- The role integrates Sales, Delivery, Finance, and HR & Administration so that growth, cash, client delivery, people development, and operational discipline move together rather than in silos.
- Success in the role means Adroit runs on an evidence-based management rhythm: decisions are timely, dashboards are accurate, risks are surfaced early, teams are coached, and the MD receives concise, decision-ready reports.
- Lead and coordinate the work of the four core department heads: Finance Lead, HR & Admin Lead, Delivery Lead, and Sales Lead.
- Approve routine cross-functional actions such as prioritisation, resourcing adjustments, internal escalation responses, meeting cadence, and operational recovery plans.
- Recommend to the MD major staffing changes, promotions, salary actions, discounts, budget reallocations, client concessions, policy changes, and major corrective actions.
- Escalate immediately to the MD any material client, legal, cash, compliance, security, or reputational risk.
- Break the annual business plan into departmental workplans, monthly priorities, and measurable KPIs.
- Chair the weekly leadership huddle and the monthly management review and ensure every meeting ends with decisions, owners, deadlines, and follow-up.
- Maintain a single cross-functional action tracker covering revenue, delivery, cash, people, risks, and improvement work.
- Drive disciplined use of dashboards so management decisions are based on facts, not assumptions.
- Review the sales pipeline weekly with the Sales Lead, challenge stage quality, unblock proposals, and accelerate strategic opportunities.
- Ensure there is a practical link between sales promises, delivery capacity, pricing discipline, and cash collection plans.
- Review discounts, margins, implementation effort estimates, and commercial risks before material commitments are made.
- Support key bids, strategic client pursuits, and final negotiations where executive presence is required.
- Review project health weekly with the Delivery Lead and Project Administration function, focusing on milestones, scope control, profitability, utilisation, documentation quality, and client escalations.
- Ensure project recovery plans are in place for every red or amber project, with named owners and daily/weekly checkpoints until stabilised.
- Hold the Delivery Lead accountable for implementation quality, SOP compliance, UAT discipline, go-live readiness, and post-implementation review.
- Step into critical client meetings where project confidence, scope, or commercial value is at risk.
- Review cash position, receivables, invoice timeliness, and payment priorities with the Finance Lead every week.
- Ensure monthly management accounts, project margin analysis, budget-versus-actual reporting, and cash forecasts reach the MD on time and are action-oriented.
- Drive a collections culture by making overdue receivables a standing management item and assigning executive follow-up where necessary.
- Challenge projects or deals that erode margin
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://forms.cloud.microsoft/pages/responsepage.aspx?id=gVtNnLYD30yj17tktajW0UqQ8skEzGBBuwuh0yEUhsNUNkdMSDYxVzZSRDBZUVVQS0hQTlFFNVZRRy4u&origin=lprLink&route=shorturl
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