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Job Summary

Job Title:
Systems Engineer
Employer:
Agent Banking Company (ABC)
Location:
Muyenga-Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Number of Positions:
1
Deadline:
Sunday, 8 March 2026

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Agent Banking Company (ABC) a Fintech licensed by the Bank of Uganda as a Payment System Operator. Agent Banking Company is a pioneering Fintech firm licensed by the Bank of Uganda as a Payment System Operator. We provide shared and interoperable platforms and infrastructure to financial services providers in Uganda, enabling them to serve customers at scale securely and affordably. Our mission is to revolutionize financial services delivery in Uganda through innovative technology solutions.

Full-time

Deadline: 

8 Mar 2026

Systems Engineer Job at Agent Banking Company (ABC)

Agent Banking Company (ABC)

Job Description

You will manage servers, networks, and critical infrastructure systems. You will design, operate, secure, and troubleshoot environments that keep enterprise services running. The role involves system administration, network engineering, security operations, monitoring, documentation, and cross-team collaboration.

Duties, Roles and Responsibilities

System Administration

  • Manage Linux (Ubuntu, RHEL) and Windows Server environments.
  • Administer Active Directory, DNS, DHCP, NTP, Group Policy, PKI.
  • Maintain virtualization platforms such as VMware, Hyper-V, or Proxmox.
  • Operate storage systems: NAS, SAN, RAID, iSCSI, Ceph, ZFS.
  • Execute OS patching, security hardening, and configuration management.
  • Monitor system health, performance, capacity, and resource utilization.
  • Manage server backups, snapshots, replication, and DR failover testing.
  • Conduct log reviews, root-cause analysis, and preventive maintenance.
  • Maintain technical documentation, server inventories, SOPs, and diagrams.

 

Networking

  • Configure and troubleshoot Layer 2/Layer 3 switching and routing.
  • Operate enterprise-grade networking devices: Cisco, MikroTik, Juniper, Fortinet.
  • Implement VLANs, trunking, routing protocols, and static routes.
  • Manage VPNs, IPSec tunnels, remote access solutions, and site-to-site connectivity.
  • Administer ACLs, NAT, segmentation policies, and IP addressing standards.
  • Monitor network flows, bandwidth utilization, and performance baselines.
  • Maintain HA technologies such as HSRP, VRRP, link redundancy, and ECMP.
  • Support load balancers, reverse proxies, and application delivery paths.
  • Maintain updated network diagrams, topology maps, and configuration repositories.

 

Operational Support

  • Respond to server, network, and infrastructure incidents with urgency.
  • Lead root-cause investigations for outages and recurring issues.
  • Manage hardware lifecycle: servers, switches, firewalls, racks, cabling.
  • Track configuration changes and maintain change-control records.
  • Support audits, compliance checks, license management, and asset tracking.
  • Work with security teams on vulnerability remediation and hardening tasks.

 

Security Responsibilities

  • Apply OS and network hardening standards based on industry best practices.
  • Operate firewalls, IDS/IPS, endpoint protection, VPN gateways, and logging systems.
  • Review system and network logs for anomalies or suspicious activity.
  • Enforce access control, MFA, least-privilege principles, and password policies.
  • Support patch management, vulnerability assessments, and compliance reporting.

Collaboration

  • Coordinate with developers, operations teams, and project leads to meet system requirements.
  • Communicate incident updates, planned maintenance, and technical changes clearly.
  • Produce accurate documentation for processes, configurations, and project work.

Note: This job description is not exhaustive, and additional tasks may be assigned based on the company’s evolving needs.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Interested candidates should submit their resume and a cover letter outlining their qualifications and why they are the most suitable candidate for this role at ABC. Please send your application to applications@agentbanking.co.ug. Please include “Systems Engineer Application” in the email subject line. The application deadline is 8th March 2026.

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Systems Engineer Job at Agent Banking Company (ABC)

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