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The incumbent will be responsible to the Assistant Commissioner Health Information Management for performing the following duties

• To manage the implementation, maintenance and optimization of the institution’s IT infrastructure (hardware and software)
• Configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements as per the ICT policy guidelines.
• Develop and maintain installation and configuration procedures.
• Support in conducting national digital health/IT assets audits and develop strategies to optimize these assets and the data they generate.
• Support in the development and implementation of the digital health enterprise architecture and standards.
• Conduct system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Information Technology system’s user account management.
• Guidance on systems integration and interoperability for health information exchange and data use of data management information systems.
• Provide Tier Ill/other support per request from various constituencies. Investigate and troubleshoot system issues.
• Support the rollout of digital health and health information systems including user training.
• Support digital systems and health information system governance issues, data safety and protection requirements.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Support the repair and recover from hardware or software failures.
• Any other duties as may be assigned from time to time