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Full-time
Systems Administrator – 2 Positions Job at Pearl Bank Uganda
Pearl Bank Uganda
Job Description
The role holder serves as a technical expert in administration of all the Bank’s systems.
Duties, Roles and Responsibilities
- Manages the day-to-day operations of the PBU host computers by monitoring system performance, configuration, maintenance and repair.
- Ensure high availability and performance of mission-critical systems through proactive monitoring and intervention.
- Ensure that records of system downtime and equipment inventory are properly maintained. Works with vendors to assist support activities.
- Establish, maintain and manage user accounts for all IT services on a daily basis. Install, modify and maintain systems and utility software on server computer systems and provide server support related to other software.
- Design and implement automated network and system monitoring platforms enhanced with SMS and E-mail event notifications.
- Implement cost effective enterprise system visualization platform.
- Establish and document guidelines/methods/procedures for the installation and management of the host computer operating systems, network operating systems, fiber channel switches, remote deployment of applications and other components.
- Develop and enforce procedures to secure systems against unauthorized access, user misuse, and environmental risks.
- Develop procedures, programs and documentation of backup and restoration of host operating systems and host-based applications (email system, Domain).
- Design and implement a host-based intrusion detection system to enhance the security of all servers running.
- Design and implement enhanced logging platforms complete with graphing and trend analysis.
- Design and implement host-based firewall platforms especially for UNIX and Linux Servers.
- Develop and coordinate project directions and schedules to maximize benefits and minimize impacts on service availability. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
- Oversee data centre operations including server hardware, cooling systems, UPS (uninterrupted power system), and fire protection systems to ensure optimal IT environment.
- On a daily basis, monitor new patch releases, perform tests on test environment and ensure timely patch updates of the critical resources
- Participate in the training of the section staff in advanced system administration skills and on a regular basis develop tools, procedures, and training sessions for Operations staff, EBOs and the rest of staff to ease their work.
- Design and implement effective asset management for tracking the bank’s ICT assets as well as ensuring that for all IT Asset procurement, there is value for money and optimal utilization of these assets.
- Coordinate with external vendors, technical support teams, and partner organizations to ensure timely resolution of system-related issues.
- Manage the Help Desk function on a daily basis, ensuring all support tickets are resolved promptly and effectively.
- Stay current with advancements in systems administration technologies and recommend innovations that enhance the Bank’s IT infrastructure and performance.
- Update system documentation weekly to accurately reflect recent changes, activities, and incidents.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
The following documents should accompany the application: Cover letter, Detailed CV, and Copies of academic documents all as one file.
Online applications addressed to Chief People & Strategy Officer, Pearl Bank Uganda.
Send application to hr@pearlbank.com with job title as subject.
Deadline: 9th January 2026
Note: Only shortlisted candidates will be contacted. Pearl Bank Uganda Ltd is an equal opportunity employer
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