Supermarket Manager job at Westfield Global Construction Limited | Apply Now

Operations Management

• Oversee daily store operations, including opening and closing procedures.

• Ensure compliance with all health, safety, and regulatory requirements.

• Manage inventory levels, stock rotation, and product placement.

• Coordinate with suppliers and vendors for timely deliveries.

• Implement and maintain store policies and procedures.

• Monitor and optimize store layout for maximum efficiency and sales.

Team Leadership

• Recruit, hire, train, and supervise department managers and staff.

• Create and manage work schedules to ensure adequate coverage.

• Conduct performance evaluations and provide constructive feedback.

• Foster a positive work environment that promotes teamwork and professional growth.

• Handle employee relations issues and disciplinary actions as needed.

• Lead by example in customer service and professional conduct.

Financial Management

• Develop and manage store budgets and financial targets.

• Monitor sales performance and implement strategies to increase revenue.

• Control operational costs while maintaining quality standards.

• Analyze financial reports and key performance indicators.

• Ensure accurate cash handling and implement loss prevention procedures.

• Collaborate with corporate finance on budget planning and reporting.

Customer Service

• Maintain high standards of customer satisfaction.

• Handle customer complaints and resolve issues promptly.

• Ensure store appearance meets company standards.

• Implement promotional campaigns and marketing initiatives.

• Monitor customer feedback and implement improvements.

• Ensure competitive pricing and product availability.