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About the Organisation
Specialist – Accessories, Commercial Operations SA job at MTN South Africa | Apply Now
Johannesburg, South Africa
MTN Group Limited (formerly M-Cell) is a South African multinational corporation and mobile telecommunications provider. Its head office is in Johannesburg. MTN is among the largest mobile network operators in the world, and the largest in Africa.
Are you looking for Marketing and Sales jobs in South Africa 2025 today? then you might be interested in Specialist – Accessories, Commercial Operations SA job at MTN South Africa
Full Time
Deadline:
8 Sept 2025
Job Title
Specialist – Accessories, Commercial Operations SA job at MTN South Africa
MTN South Africa
Job Description
As an Accessories Specialist, you will oversee the planning, forecasting, and operational execution of MTN’s accessories channel. This includes compiling accurate quarterly, monthly, and weekly forecasts, ranking and tracking top-performing accessories, and analysing sales contributions. You will coordinate with marketing, trade marketing, sales, and supply chain teams to ensure accurate demand planning while providing insights on trends and competitor activities. The role also involves conducting in-channel trade visits, recommending merchandising best practices, and ensuring system efficiencies to reduce costs. Additionally, you will manage relationships with stakeholders, OEMs, and suppliers, provide periodic reporting to management, and support continuous improvement initiatives. The position requires a strong focus on budget management, process optimization, customer satisfaction, and delivering measurable business results.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Compile accurate forecasts (quarterly, monthly, weekly) for accessories in line with business plans.
Track and rank top-selling accessories and identify substitutes aligned with OEM roadmaps.
Analyse stock trends in channels and provide actionable insights.
Coordinate cross-functionally with marketing, trade marketing, sales, and supply chain teams.
Conduct trade visits to identify areas for improvement and recommend merchandising practices.
Escalate stock deviations and drive process improvements at a systems level.
Build and maintain strong relationships with OEMs, suppliers, and internal stakeholders.
Provide periodic reports on demand planning activities and audit compliance.
Monitor budgets, reduce unnecessary expenditure, and identify revenue growth opportunities.
Ensure customer satisfaction through proactive planning, issue resolution, and service excellence.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education:
3-year Degree/Diploma in Commerce (Marketing/Communication) or related field.
Post-matric qualification in Sales and Marketing or Business Management.
Experience:
Minimum 3 years’ experience in a specialist role with supervisory exposure.
Experience in a medium-sized organization.
Extensive knowledge of sales, marketing, and accessories portfolio management.
Skills and Competencies:
Strong organisational and coordination skills.
Excellent written and verbal communication.
Flexibility and adaptability in a dynamic environment.
Priority-setting and analytical skills.
Ability to scan markets for new ideas, trends, and principles.
Relationship management with OEMs and suppliers.
