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Shop Supervisor job at Yalelo Uganda | Apply Now
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Shop Supervisor job at Yalelo Uganda
Kampala, Uganda
Full-time
YALELO is a leading aquaculture company focused on sustainably producing high-quality fish and providing nutritious, affordable protein to consumers across Africa. With a mission to promote food security and create long-term value in the agricultural and aquaculture sectors, YALELO has earned recognition for its innovative farming practices and commitment to sustainable development. Known for its integrity and customer-first approach, the company fosters a work culture centered on inclusivity, collaboration, and a passion for innovation, offering employees opportunities for personal growth, training, and advancement in a supportive environment.
Founded with the goal of transforming Africa's aquaculture industry, YALELO has evolved into a dynamic force in the market, utilizing cutting-edge technology and sustainable business practices to optimize its production processes and ensure long-term profitability. The company’s business model revolves around the responsible farming of tilapia, and its reach extends across several African countries, contributing to job creation and economic growth. YALELO is guided by core values of sustainability, transparency, and community engagement, and actively contributes to corporate social responsibility through environmental stewardship, community development, and promoting healthy eating. For more information, visit www.yalelo.com.
Shop Supervisor job at Yalelo Uganda
Yalelo Uganda
The Shop Supervisor is responsible for overseeing the daily operations of the shop, implement strategies to enhance customer satisfaction, meet sales and profitability goals and manage shop staff effectively.
• Drive and meet sales targets by aggressively building brand awareness, sales drive, and great customer experience.
Delivers an excellent customer experience at all times, ensuring customer needs are met and exceeded.
Meets sales goals by training, motivating, mentoring and providing feedback to shop staff.
Processes customer payments using the shop’s Point of Sale (POS) system. Handles cash register functions and transactions including: sales, correct pricing, and receipting to customers.
Enforces the use of proper icing techniques throughout the process to maintain the freshness of the fish
Develops and maintains knowledge of fish products, including new lines and offers, and to share that knowledge with customers and other colleagues in a confident manner.
Supervises proper handling of fish throughout processing activities to avoid product damage.
Responsible for all banking functions related to the shop including making bank deposits, filling change requirements.
Supervises and motivates the shop team to meet sales objectives by training and mentoring staff.
Contributes business strategies to attract new customers, expand shop traffic, and enhance profitability.
Ensures compliance with the quality, housekeeping, and food safety management systems
Develops productive and long-term relationships with customers.
Performs administrative tasks to support the smooth operation of all shop operations, including the timely submission of all personnel paperwork, preparing and submitting reports.
Performs quality assurance of fish on a regular basis and ensure proper handling, storage, processing and packing.
Ensures customer complaints are followed up and that satisfactory solutions are obtained for both the customer and Yalelo.
Proactively develops and improves processes to service customers.
Ensures strict compliance with health and safety regulations.
Builds sustainable relationships of trust through open and interactive communication with customers
Bears responsibility for the safe-keeping of company assets.
Prepares detailed reports on buying trends, customer requirements, and sales.
Ensures inventory levels are maintained and places new orders.
Ensures that the highest standards of health and safety are considered as a priority throughout all operations in the shop.
Ensures the shop meets compliance standards with statutory regulations and government policies.
Conducts regular inspection of premises and equipment like fridges, POS, Generators to ensure safety and functionality.
SERVICES
COMMERCIAL
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INDUSTRIAL
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RESIDENTIAL
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COMMERCIAL
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INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelors’ degree in Business Administration or related discipline
A minimum of 4 years’ experience working in a retail environment.
Strong leadership and customer management abilities.
Customer service-oriented with in-depth knowledge of basic business management processes.
Excellent communication and interpersonal skills.
Computer literacy and competence in MS office
Must be organized, accurate, thorough, and able to monitor work for quality.
Must be willing and able to meet tight deadlines and work long hours when required.
Be able to work in a multicultural environment.
Interested candidates should send their applications, CVs, and copies of academic documents as one pdf document to: careers@yalelo.ug . The closing date of receiving applications is 05 Days from the date of this advertisement i.e., from 30th May 2023 to 04th June 2024, 23:59hours. Applications submitted after the deadline will not be considered.
Yalelo Uganda is an equal opportunities employer. Female candidates who meet the requirements are highly encouraged to apply. Yalelo Uganda doesn’t solicit any monies at any stage of the recruitment process.
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