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About the Organisation
Service Technician job at Ecolab Food & Beverage | Apply Now
Nairobi, Kenya
Ecolab is a global leader in water, hygiene, and energy technologies, committed to helping businesses across industries ensure safe and sustainable operations. Its mission is to provide innovative solutions that protect people, the environment, and vital resources, contributing to a more sustainable world. With a strong reputation for excellence in water treatment, sanitation, and energy conservation, Ecolab is recognized for its impact on both the business community and environmental sustainability.
The company fosters a collaborative and inclusive work culture, offering employees opportunities to grow within a dynamic environment that encourages innovation and professional development. Ecolab provides diverse job opportunities across various fields, with flexible work arrangements designed to support work-life balance and employee well-being. Established in 1923, the company has evolved from a small water treatment business to a global powerhouse, expanding its offerings and geographical reach to serve more than 170 countries. Ecolab’s business model focuses on providing integrated solutions that optimize operational efficiency and minimize environmental impact, making it a trusted partner for companies worldwide.
With its global presence, the company continues to lead the way in advancing sustainability practices across industries such as foodservice, healthcare, and manufacturing. Ecolab operates based on core values of integrity, innovation, sustainability, and customer commitment, and it is dedicated to corporate social responsibility initiatives that focus on water stewardship, energy efficiency, and community engagement. For more information, visit the company’s website at www.ecolab.com.
Are you looking for Engineering jobs in Kenya 2025 today? then you might be interested in Service Technician job at Ecolab Food & Beverage
Full Time
Deadline:
31 Aug 2025
Job Title
Service Technician job at Ecolab Food & Beverage
Ecolab Food & Beverage
Job Description
The Service Technician will execute Ecolab’s service strategy by conducting surveys, process checks, and technical consultations for customers in the food and beverage sector. This entry-level role combines sales and technical services by assisting clients with chemical, technical, and application issues, executing field trials, and training users on hygiene plans. The Service Technician will also be tasked with equipment installation, repair, and maintenance, supporting new program rollouts, and ensuring compliance with company and customer safety standards. Regular customer visits, field support, and problem-solving will be central to ensuring customer satisfaction and building long-term partnerships.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Consult with customers on chemical, technical, and application issues.
Execute service surveys, process checks, field trials, and reporting.
Train customers on product usage and hygiene plan implementation.
Install, maintain, and repair equipment at customer plants.
Monitor and achieve customer machine maintenance goals.
Support introduction of new service concepts and programs.
Conduct regular customer visits and document hygiene parameters.
Provide recommendations related to safety protocols and standards.
Report service performance and identify areas of improvement.
Achieve monthly safety metrics and input safety data into company systems.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Minimum Requirements
High school diploma.
Prior experience in a technical service role.
Ability to lift, push, pull, and work in diverse physical conditions (confined spaces, freezing or hot environments).
Preferred Qualifications
Diploma/degree in Mechanical Engineering, Industrial Chemistry, or related fields.
2+ years of technical experience in food and beverage plants.
Knowledge of mechanical and electrical systems.
Familiarity with MS Office (Excel and Word).
Willingness to work flexible hours, including nights and weekends.
Key Competencies
Strong technical and problem-solving skills.
Good communication and customer service skills.
Ability to work independently in field-based environments.
Commitment to safety standards and continuous improvement.
