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Job Summary
Job Title:
Senior Registration Assistant
Employer:
United Nations High Commissioner for Refugees (UNHCR)
Location:
Country:
Contract Type:
Full-time
Job Category:
Administrative jobs
Number of Positions:
1
Deadline:
Thursday, 8 February 2024
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Kampala, Uganda
The United Nations High Commissioner for Refugees (UNHCR) is a global organization founded in 1950 with the mission to safeguard the rights and well-being of refugees, displaced persons, and stateless individuals, ensuring they receive protection, assistance, and a path to durable solutions. Widely regarded for its humanitarian leadership, UNHCR has earned international recognition for its tireless efforts in responding to crises, advocating for refugee rights, and promoting solutions for displacement through resettlement, repatriation, and local integration.
Operating in over 130 countries, the organization fosters a diverse and inclusive work culture that prioritizes innovation, collaboration, and professional development, offering employees opportunities for impactful careers in a flexible work environment with both field-based and remote work arrangements. UNHCR has evolved over the years to adapt to the growing challenges of forced migration, integrating cutting-edge technologies and community-centered approaches into its operations.
With a vast operational reach, the organization is a global leader in crisis management, addressing complex issues like conflict, climate change, and human rights violations. UNHCR's core values of integrity, professionalism, respect for diversity, and accountability guide its work, with a strong commitment to corporate social responsibility reflected in its advocacy for climate justice, gender equality, and the protection of vulnerable populations. For more information, visit www.unhcr.org.
Full-time
Deadline:
8 Feb 2024
Senior Registration Assistant job at UNHCR
United Nations High Commissioner for Refugees (UNHCR)
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
Refugee registration in Uganda is carried out by the government through the Department of Refugees (DOR), in the Office of the Prime Minister (OPM) with support from the United Nations High Commissioner for Refugees (UNHCR).
As of end of December 2023, the active registered population of refugees and asylum-seekers in Uganda was 1,615,162 individuals spread across 14 rural and urban locations in Uganda. A little over 57% of the population originates from South Sudan, 32% from DR Congo and 3% from somalia. The remaining 8% is made up of 30 other minority nationality groups.
Together, OPM and UNHCR seek to enhance efficiency in data collection oversight and the management of operational data, including ensuring that the quality of data on refugees and asylum-seekers is fit for purpose - planning and implementing protection services and solutions. In this context, effective technical expertise would be required to support OPM in ensuring that registration systems are properly managed and administered.
The incumbent will be recurited by UNHCR and seconded to DOR. S/he will be based in Kampala and jointly supervised by OPM and UNHCR most senior registration personnel.
Accountability
• DOR and UNHCR have reliable data on refugees and asylum-seekers countrywide
• Trends and patterns of data entered in the refugee register are analyzed and reported to supervisors for interpretation, recommendation/decision
• Standard and ad hoc reports are produced
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Responsibility
Assist in the implementation of registration strategies and methodologies
Work closely with the UNHCR key partners in carrying out daily registration and identity management activities
Monitor data synchronization between Profile Global Registration System (proGres), Biometric Identity Management System (BIMS) and local server solutions to prevent and mitigate data loss
Assist with data quality assessment,
Support identification of relavant data elements that may be inconsistent, erroneoussly entered or omitted in proGres for updating by relevant registration staff
Provide support to staff carrying out registration and identity management activities, including capacity building initiatives
Respond to queries regarding registration processes and procedures and the rights and entitlements of refugees.
Contribute to ensuring accuracy and up-to date records on refugees and asylum-seekers through data clean up and data mapping, including assessing data entered in the refugee registry for inconsistencies, errors and/or omissions that may contravene agreed standard operating procedures
Support identification of persons with specific needs and ensure timely referral for intervention, as may be required.
Collaborate with protection and other partners in the delivery of assistance and solutions, including generating assistance lists, manifests, issuance of identity and entitlement documents
Provide support to registration team generating statistical reports and performing data analytics functions, as may be requested.
Perform other related duties as required.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education
University degree in Social Science, data science, database management, information technology, demography, statistics, or any related area.
Second-level university degree (e.g. social science) – desirable
Work experience
Minimum 3 years of relevant work experience in data collection and/or management, Social works and writing high quality analytical reports and research products. If holder of post-graduate university degree, minimum of 2 year of relevant work experience
Experience working with refugees - desirable
Knowledge of the UNHCR functions
Ability to formulate population registration and/or identity management-related requirements and Operating Procedures.
Experience with handling confidential data and demonstrated understanding of different data collection and management methodologies
Key competencies
Advanced skills in Microsoft excel and other statistical analysis software
Excellent knowledge of Microsoft Office package
Excellent skills in data collection, management and analysis – a plus
Ability to review and analyse data
Excellent command of English (spoken and written)
High level of integrity and respect for Uganda’s National Ethical Values Policy and principles of the United Nations, including respect for refugees and asulum-seekers, agencies engaged in the refugee response in Uganda and colleagues in all aspects of work, ensuring that personal and professional behaviors are of the highest standard
Knowledge and understanding of asylum processes and procedures
Strong interpersonal skills and ability to work effectively in a diverse and multi-cultural team environment
Ability to work in stressful situations.
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
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