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Full-time
Senior Officer, Mandates (Senior Business Analyst 2) Job at Central Bank of Kenya
Central Bank of Kenya
Job Description
The Senior Officer, Mandates provides effective and efficient banking services to commercial banks, the National & County Governments and other public entities. The role involves following laid down procedures and guidelines to support the Bank's objective as a banker to Government and financial institutions.
Duties, Roles and Responsibilities
- Contribute as appropriate to the performance of other functions and to the overall achievement of the Bank's strategic objectives.
- Work effectively as part of the team to deliver on the Key Result Areas and demonstrate competencies of the role.
- Provide guidance to customers on mandate roles and user access rights.
- Conduct pre-approval checks on all mandates and users.
- Counter check data captured in the system to ensure it matches supporting documents attached to the created mandate.
- Validate ID documents, signatures, work permits (where applicable) and institutional approvals used in creation of mandates.
- Ensure mandate expiry periods comply with policy.
- Reject non-compliant requests and guide customers on corrections.
- Maintain mandate processing Service Level Agreements (SLAs).
- Track and manage mandate queues in the system.
- Escalate overdue, complex, or high-risk mandates to the Section Head.
- Provide regulatory reports, managemen
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://www.myjobmag.co.ke/job/senior-officer-mandates-senior-business-analyst-2-central-bank-of-kenya
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