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Full-time
Senior Associate, Innovation and Field Operations Job at Evidence Action
Evidence Action
Job Description
You will oversee Field Operations for Evidence Action’s new In-Line Chlorination Innovation Team, under the Safe Water Now Program.
This new team will conduct rapid field pilots to test the most promising improvements to the ILC model, including modifications to the device itself, operational adjustments, and even entirely new approaches to the delivery model. Reporting to the Manager, Innovation & Learning, you will oversee these field pilots directly.
Duties, Roles and Responsibilities
- Field Pilot Execution: Translate pilot designs into disciplined field implementation and oversee day-to-day execution across pilot sites
- Convert high-level learning goals into actionable field plans with clear protocols and timelines
- Monitor pilot performance daily and recommend adjustments to protocols, device configurations, or testing approaches based on emerging results
- Coordinate device retrofits, installations, and configuration changes at pilot sites
- Ensure pilot results and operational learnings are documented clearly
- Support prioritization of field pilots based on feasibility and potential of innovation ideas
- Field Team Standards and Operations: Maintain high standards of technical execution, data quality, and safety across the field team
- Foster a learning-first team culture where generating reliable evidence is prioritized alongside keeping devices running
- Conduct regular spot checks to verify technicians are following technical and testing protocols correctly
- Review incoming field data for accuracy and conduct regular spot checks. Embed data into decision-making to improve operations
- Oversee field logistics including equipment, retrofit materials, and transport coordination
- Technical Ownership of ILC: Serve as a technical resource on ILC device performance and infrastructure, working closely with Evidence Action's engineering team
- Develop strong working knowledge of device types and configurations; train and coach technicians on installation, modification, and troubleshooting
- Recommend device modifications and new approaches based on field observations
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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