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Job Summary

Job Title:
Scrum Master
Employer:
Ericsson
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Engineering Jobs
Number of Positions:
1
Deadline:
Friday, 27 June 2025

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About the Organisation

Scrum Master job at Ericsson | Apply Now

Kampala, Uganda

Ericsson Uganda is a key player in the telecommunications landscape of Uganda, contributing significantly to the country's digital transformation. As part of the global Ericsson network, Ericsson Uganda leverages advanced technologies and expertise to provide cutting-edge solutions tailored to the local market. The company focuses on delivering high-quality network infrastructure, digital services, and managed services to support the growth and efficiency of Uganda's telecommunications industry.

Ericsson Uganda is instrumental in the deployment and expansion of 4G and 5G networks across the country, enhancing connectivity and enabling faster, more reliable communication services. This infrastructure is crucial for supporting Uganda's digital economy, facilitating innovations in areas such as mobile banking, e-commerce, and digital education. The company's work in 5G technology also paves the way for advancements in the Internet of Things (IoT) and smart city initiatives, which are vital for the country's development.

Committed to sustainability, Ericsson Uganda implements energy-efficient solutions and sustainable practices in its operations. The company works closely with local telecom operators and government agencies to promote digital inclusion, ensuring that more Ugandans have access to reliable and affordable communication services. This effort is particularly important in bridging the digital divide and empowering underserved communities.

Ericsson Uganda also invests in local talent development through training programs and partnerships with educational institutions. These initiatives aim to build a skilled workforce capable of driving the country's ICT sector forward. By nurturing local expertise, Ericsson Uganda contributes to the overall economic growth and technological advancement of Uganda.

Are you looking for Engineering jobs in Uganda 2025 today? then you might be interested in Scrum Master job at Ericsson

Full Time

Deadline: 

27 Jun 2025

Job Title

Scrum Master job at Ericsson

Ericsson

Job Description

Job Title: Scrum Master

Organisation: Ericsson

Duty Station:  Kampala, Uganda


Ericsson is seeking an experienced and dynamic Scrum Master to join our Mobile Financial Services (MFS) delivery team. In this role, you will lead agile project execution for cloud-based mobile wallet implementations across global markets. The ideal candidate will be a proactive and certified Scrum professional, capable of guiding cross-functional teams, managing multi-vendor environments, and ensuring the timely and high-quality delivery of complex MFS solutions.

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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How to Apply

What You Will Do:

  • Facilitate and lead daily Scrum ceremonies, sprint planning, reviews, and retrospectives.

  • Drive agile delivery of end-to-end MFS projects across multiple geographies.

  • Collaborate closely with product owners, stakeholders, and technical teams to ensure alignment and delivery.

  • Track team performance, remove blockers, and continuously optimize workflows.

  • Ensure transparency and visibility using tools like Jira, MS Visio, and MS Project.

  • Handle escalations, manage risks, and support issue resolution with internal and external stakeholders.

  • Promote Agile best practices, coach teams on frameworks like Scrum and SAFe.

  • Coordinate with global and offshore teams, ensuring effective communication and delivery excellence.

  • Support compliance with legal, financial, and security directives.

  • Oversee team activities during scheduled maintenance windows, including off-hour support when required.

Scrum Master job at Ericsson

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

What You Will Bring:

  • Bachelor’s degree in Engineering, Technology, or MCA (or equivalent).

  • 8–12 years of total experience, with at least 2–4 years as a Scrum Master in IT or digital projects.

  • Certified Scrum Master (CSM) or equivalent Agile certification is required; PMP/Prince2 is a plus.

  • Experience in cloud-based mobile wallet, mobile money, or M-Commerce systems is preferred.

  • Proficiency in agile project management tools and methodologies.

  • Strong leadership, communication, and team facilitation skills.

  • Ability to work in customer time zones and handle cross-regional team coordination.

  • Exposure to multi-vendor environments, project planning, and ITIL processes.

  • Passion for continuous improvement and agile delivery excellence.

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