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Scheme Loan Administration Officer job at I&M Bank Limited | Apply Now
Are you looking for Finance jobs in Kenya 2025 today? then you might be interested in Scheme Loan Administration Officer job at I&M Bank Limited
About the Organisation
I&M Bank Limited is a leading financial services provider in Kenya, offering innovative banking solutions to individuals, businesses, and institutions. With a strong reputation for integrity, efficiency, and customer-centric service, the bank continues to deliver excellence in personal and corporate banking while fostering long-term relationships with clients and stakeholders.
Nairobi, Kenya
Full Time
Job Title
Scheme Loan Administration Officer job at I&M Bank Limited
I&M Bank Limited
Job Description
Reporting to the Workplace Banking Lead, the Scheme Loan Administration Officer will be responsible for preparing loan invoicing schedules, reconciling employer submissions, and monitoring payments. The officer will manage portfolio risks by identifying and addressing arrears, ensuring compliance with regulatory requirements, and following up on disputed deductions. The role requires strong analytical, reconciliation, and communication skills to deliver accurate loan administration and portfolio performance.
Duties, Roles and Responsibilities
Prepare and submit accurate schedules for invoicing to scheme employers.
Follow up with employers to ensure timely adoption of invoices.
Perform real-time reconciliations to identify dropped or under-booked loans and engage employers on resolution.
Prepare reports on dropped loans and recommend corrective measures.
Monitor payments from schemes, ensure timely application of funds, and reconcile balances.
Maintain a monthly tracker of loan repayment receipts and applications.
Prepare monthly reports on invoice adoption and portfolio performance.
Execute loan rollovers or restructures for qualifying check-off loans.
Facilitate refunds/misrouted funds and reconcile GL suspense accounts.
Reconcile Government of Kenya salary processing schedules.
Issue stop orders for schemes as a risk control measure.
Follow up on payments for customers moving to non-MOU employers.
Resolve customer disputes on deductions.
Build and maintain strong relationships with scheme companies.
Monitor allocated portfolio for arrears and ensure early resolution of defaults.
Identify, document, and report risks related to the portfolio.
Report potential or actual money laundering risks in line with AML policies.
Contribute to a culture of teamwork, commitment, and support for the bank’s goals.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree from a recognized institution.
Minimum of 1 year’s experience in the banking industry, with relevant exposure to portfolio management, scheme loan administration, or risk management.
Sound knowledge of the Banking Act and financial regulatory framework.
Proficiency in banking systems, office tools, and advanced Excel (large data handling).
Strong analytical and problem-solving skills.
Excellent oral and written communication skills.
Ability to manage risks and apply financial knowledge to achieve business goals.
Strong interpersonal skills to manage diverse stakeholders.
Results-driven, focused, and adaptable under pressure.
Strong relationship-building and networking abilities.
How to Apply
ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply please click on the APPLY button below.
