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Full-time
Scheduling Coordinator Job at Solvo Global
Solvo Global
Job Description
We are a leader in home health and are seeking a dedicated and compassionate Scheduling Coordinator to join our Care Manager team. This role is essential to delivering a higher level of care by ensuring strong compatibility between clients and caregivers while maintaining high standards of customer and employee satisfaction.
The ideal candidate is detail‑oriented, responsive, and thrives in a fast‑paced healthcare environment with complex scheduling demands. Prior experience in healthcare or medical administration is highly preferred.
Duties, Roles and Responsibilities
- Provide exceptional customer service and sales support to clients, families, caregivers, and referral sources
- Communicate clearly, efficiently, and compassionately with clients, caregivers, physicians, and discharge nurses
- Protect and promote the integrity and reputation of the company
- Manage ongoing client staffing and scheduling for new and existing engagements
- Ensure compatible client‑caregiver matches
- Manage staff absences and last‑minute schedule changes to maintain full coverage
- Conduct new client intakes and onboarding coordination
- Answer and manage office phone communications professionally
- Perform case management activities as required
- Arbitrate employment‑related issues affecting field staff and clients
- Complete administrative tasks such as filing, organizing, and office coordination
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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