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Customer Engagement:

• Establish and maintain relationships with both new and existing clients through effective communication and quickly resolving client’s issues
• Build and maintain strong relationships with clients and community leadership to understand their financial needs and suggest tailored solutions.
• Product Knowledge and services: Demonstrate in-depth knowledge of the company products offered and the sales/ credit processes for acquiring the leases to potential customers.

Sales drive and Strategy:

• Develop and implement sales strategies to meet or exceed assigned sales targets consistently
• Coordinate with the branch executive, account managers and other branch staff to implement activities aimed at increasing demand for Tugende’s products and services
• Lead Generation: Identify and pursue new business opportunities through networking, community engagements, calling potential clients, attending industry events and conducting outreach activities to educate both the community and prospects about Tugende’s offerings
• Sales Presentations: Prepare and deliver compelling sales presentations and product demonstrations to potential clients and ensuring timely follow-up

Market Research:

• Stay informed about market trends, competitor activities, and customer preferences in the assigned area and adjust sales strategies accordingly.
• Together with the Marketing team, drive (or participate in) market research to carry out benchmarks and observations that position Tugende for better sales performance.

Reporting:

• Maintain accurate records of sales activities, customer interactions, and forecasts using CRM software.
• Prepare and deliver regular sales reports and forecasts to the branch executives and senior management as and when required.

Collaboration:

• Coordinate with the branch executive, account managers and other branch staff to implement activities aimed at increasing demand for Tugende’s products and service
• Collaborate with the marketing team to develop targeted strategies that resonate with potential clients in the community.
• Engage the branch executive with specific needs which if addressed will boost sales.