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Job Summary

Job Title:
Retail Business Analyst
Employer:
KCB Bank Uganda
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
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Number of Positions:
​
Deadline:
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KCB Bank Uganda is a leading financial institution dedicated to providing innovative banking solutions that empower individuals, businesses, and communities to achieve their financial goals. Known for its strong reputation and a legacy of excellence in customer service, KCB Bank Uganda is recognized for its commitment to driving economic growth and financial inclusion across Uganda. The bank fosters a collaborative and dynamic work culture that encourages employee development, inclusivity, and professional growth, offering competitive benefits and opportunities to work in various roles, from banking operations to digital innovation. With a strong presence in Uganda since 1997, the bank has evolved into a key player in the Ugandan banking sector, constantly adapting to meet the needs of an increasingly digital economy. KCB Bank Uganda’s business model focuses on providing accessible and personalized financial services, from retail banking to corporate solutions, while leveraging technology to enhance service delivery and customer experience. The bank operates across a wide network of branches and digital platforms, ensuring easy access to banking services for both urban and rural customers. Guided by core values of integrity, customer-centricity, teamwork, and excellence, KCB Bank Uganda is dedicated to corporate social responsibility, supporting various initiatives focused on education, health, financial literacy, and community empowerment.

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Full-time

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Retail Business Analyst Job at KCB Bank Uganda

KCB Bank Uganda

Job Description

KCB Bank Uganda is seeking a Retail Business Analyst to support the Retail business unit through data interpretation and performance trend analysis. The role involves preparing critical performance papers for the Country Management Exco and other management committees to facilitate informed decision-making.

Duties, Roles and Responsibilities

Key Duties and Responsibilities:
  • Perform business analysis and interpretation of performance trends (internal and external) relating to the Retail business to faiclitate management decision making.
  • Prepare Retail business performance papers for discussion by the Country Management Exco, Assets & Liabilities Management Committee, Business Development meetings and other applicable management committees.
  • Prepare reports and insight on portfolio trends that includes but not limited to retail branch performance, customer performance, staff producitivity and product performance.
  • Quarterly tracking of the Retail business strategic intiatives.
  • Work with the Finance Manager – Business Performance & Analytics to embed data driven decision making in the retail productivity management process.
  • Support in the Finance Manager – Business Performance & Analytics in business performance analysis for the Corporate and Treasury business as may be required.
DAILY RESPONSIBILITIES:
  • Business segement profitability and trend tracking.
  • Stakeholder relationship as one stop center for all financial information for the retail business unit and other relevant stakeholders.
CHALLENGES:
  • Explaining to the respective departments how their actions affect the overall bank position especially where they believe as a unit, they have positive returns and ensuring the overall bank position is representative of individual contributions.
  • Obtaining information from relevant stakeholders to facilitate timely compilation and submission of reports.

Qualifications, Education and Competencies

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See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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Retail Business Analyst Job at KCB Bank Uganda

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