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Job Summary
Job Title:
Relationship Officers
Employer:
Ideon Recruitment Hub
Location:
Country:
Contract Type:
Full-time
Job Category:
Administrative jobs
Number of Positions:
1
Deadline:
Wednesday, 31 July 2024
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Relationship Officers job at Ideon Recruitment Hub | Apply Now
Kampala, Uganda
Ideon Recruitment Hub, a division of Ideon Limited, is dedicated to delivering comprehensive human resource outsourcing solutions that enable businesses to focus on their core operations. With a mission to provide customer-centric HR services, Ideon has established a reputation for adhering to strict ethical standards, confidentiality, and professional excellence.
The organization fosters a supportive work culture that emphasizes innovation and collaboration, offering employees opportunities for professional growth and development. Regularly, Ideon Recruitment Hub announces job openings across various sectors, including positions such as Relationship Officers, Business Development Professionals, and Call Center Interns, with work arrangements tailored to meet diverse client needs.
Since its inception, Ideon Limited has evolved by integrating advanced technologies into its business model, exemplified by the development of an Applicant Tracking System (ATS) that streamlines recruitment processes. Operating primarily in Nairobi, Kenya, Ideon's core values encompass integrity, professionalism, and a commitment to client success. Demonstrating corporate social responsibility, Ideon actively engages in ethical practices and contributes to the professional development of the workforce. For more information, visit their official website at https://www.ideon.co.ke/.
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Relationship Officers job at Ideon Recruitment Hub
Full-time
Deadline:
31 Jul 2024
Relationship Officers job at Ideon Recruitment Hub
Ideon Recruitment Hub
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
The relationship officer will play a crucial role in maintaining and enhancing relationships with clients the your assigned portfolio. The primary responsibilities will involve driving sales and marketing initiatives, managing loan collections, and delivering exceptional customer service. You will act as the main point of contact for clients, ensuring their needs are met while fostering trust and loyalty towards our financial services.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Click the Apply button below
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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MARKETING-
Identifying both prospective and existing clients needs then march them with the solutions we provide to grow the business through
New client’s acquisition
Repeat purchase by existing clients
Cross selling of company products to our clients
Collecting client feedback for process and product improvement
LOAN MONITORING AND COLLECTIONS-
Take a keen interest in our client’s business to support their growth and ensure timely loans repayment by
Properly educating the clients on our product terms and conditions
Properly educating the clients on the benefits of a good repayment history
Aligning client’s repayment with good business days
Creating a culture where late repayments are unacceptable
DELIQUENCY MANAGEMENT-
Keep our risk exposure at the minimum company acceptable levels by
Ensuring that loans sizes and terms are geared towards the borrower’s present repayment capability
Analyzing business activities to identify and avoid funding high risk ones
Analyzing seasons with difficulties in loan repayment and taking steps to minimize risk exposure
Continue with collection efforts until loans are fully recovered
CUSTOMER SERVICE-
Build a good self and company reputation to grow customer loyalty by
Always ensuring you have polished first contacts/impressions with clients
Being respectful and diligent when dealing with people
Keeping promises
Being effective in handling customer complains
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Diploma is Sales and Marketing or related field
Good communication and customer service skills
Good negotiation skills
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
