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About the Organisation
Brisk Credit Limited is a financial services company dedicated to providing accessible and tailored credit solutions to individuals and businesses. With a customer-first approach, the company focuses on delivering innovative loan products, excellent service, and sustainable financial solutions across Kenya.
Relationship Officer job at Brisk Credit Limited | Apply Now
Nairobi, Kenya
Are you looking for Finance jobs in Kenya 2025 today? then you might be interested in Relationship Officer job at Brisk Credit Limited
Full Time
Job Title
Relationship Officer job at Brisk Credit Limited
Brisk Credit Limited
Job Description
Reporting to the Credit/Branch Manager, the Relationship Officer will handle loan disbursement, client management, and collections while maintaining compliance with company policies and regulations. The officer will market loan products, collect KYC documents, assess creditworthiness, calculate risks, and set repayment plans. They will also manage repeat clients, follow up on repayments, maintain accurate records in the core banking system, and ensure excellent customer service. The role requires a proactive, results-oriented individual with strong communication skills and the ability to meet sales and collection targets.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply send their applications to info@brisk-credit.co.ke
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Market and meet clients interested in loans, guiding them through the application process.
Achieve set disbursement, new customer acquisition, repeat loan, and collection targets.
Collect KYC documentation and assess client creditworthiness per company policies.
Analyze risk ratios using client credit scores and financial history.
Communicate loan decisions clearly to clients and management.
Set up repayment plans, explain installment schedules, interest rates, and costs.
Maintain accurate records of loan applications using the core banking system.
Manage repeat and top-up clients through follow-ups and reviews.
Monitor repayment progress, address concerns, and escalate issues when needed.
Ensure compliance with company SOPs, policies, and relevant regulations.
Provide training to customers on loan products and company initiatives.
Record and escalate customer feedback (compliments or complaints).
Uphold high personal hygiene and presentability when representing the company.
QUALICATIONS:
Minimum of 1 year’s experience as a Loan Officer or similar role.
Diploma or Degree in a business-related field (Finance, Business Administration, Economics, etc.).
Strong interpersonal and communication skills with proven ability to build client relationships.
Demonstrated ability to meet targets in loan disbursement and collections.
Self-driven, proactive, and results-oriented.
Willingness to work in Nairobi, Rift Valley, or Central Region.
ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply send their applications to info@brisk-credit.co.ke
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