Related Jobs
%20(1).jpg)
Related Jobs

Share this Job
Full-time
Relationship Officer-Collections job at Equity Group Holdings
Equity Group Holdings
Job Description
This role is responsible for monitoring loan portfolio allocated to ensure its quality is in line with the Bank’s projections and that any variations are promptly addressed, planning and executing accurate collection of customer’s accounts in arrears including engaging customers to ensure minimal slippage of loans to the next classification.
Duties, Roles and Responsibilities
- Contact debtors by phone or through correspondence obtain payments, establish payment schedules and renegotiate payment schedules.
- Take actions to encourage timely debt payments to avoid aging of unpaid loans/accounts.
- Reconcile customer disputes pertaining to payment of outstanding loan balances that are due.
- Ensure defined department Collections goals are met.
- Provide customer service for the Credit collection services.
- Document all collections efforts of the accounts he/she had handled in the online credit collection system.
- Encourage the culture of saving by encouraging customers to make regular deposits for savings and not only making deposits to pay the loan.
- Business awareness -Be able to align collection to current business trends.
- Time Management -Ability to effectively manage one’s time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://equitybank.taleo.net/careersection/ext_new/jobdetail.ftl?job=250000MT&tz=GMT%2B03%3A00&tzname=Africa%2FKampala
Applications are managed via the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

.jpg)
.jpeg)





