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Job Summary

Job Title:
Relationship Manager
Employer:
Roke Telkom
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Number of Positions:
1
Deadline:
Saturday, 14 February 2026

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Roke Telkom is a Uganda-based telecommunications company that has been fully licensed since 2006 by the Uganda Communications Commission (UCC) as a Public Service Provider (capacity Resale, Voice & Data) and Public Infrastructure Provider.

Full-time

Deadline: 

14 Feb 2026

Relationship Manager Job at Roke Telkom

Roke Telkom

Job Description

Build, maintain, and grow long term strategic client relationships that increase customer satisfaction and retention.

Duties, Roles and Responsibilities

  • Act as primary point of contact for key accounts and ensure excellent service delivery.
  • Understand client business goals and position relevant cloud solutions.
  • Monitor account performance and identify upsell/crosssell opportunities.
  • Address client issues and work with internal teams to ensure timely resolution.
  • Track relationship KP’s and contribute to strategic engagement plans.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Send your resume hr@roke.cloud

Deadline: 14th February 2026

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Relationship Manager Job at Roke Telkom

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