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Full-time
Relationship Manager; SME Job at NMB Bank Plc
NMB Bank Plc
Job Description
NMB Bank Plc is seeking a Relationship Manager; SME to drive the growth strategy for Small Medium Enterprises across the Coast Region and other assigned areas. The role involves acting as a strategic mentor and business driver to unlock market potential, upskill staff, and deliver exceptional portfolio performance.
Duties, Roles and Responsibilities
- Drive growth of asset book and deposits by sourcing new clients, developing pipelines, and maximizing cross-selling opportunities with the assigned area.
- Appraisal of SME credit applications, proposing appropriate financial solutions that are commercially viable and in line with the Bank's policies and guidelines.
- Guide Relationship Officers, business center Relationship Managers and Branch Managers in growing SME asset book and deposits through building sustainable customer relationships, frequent engagements and effective communication.
- Coordinate with Relationship Officers/Branch Managers to prepare appropriate financial structure for managing risks and realizing economic value (pricing)
- Build team capacity through continuous coaching, mentoring, and knowledge sharing to enhance performance and credit quality
- Develop, track, and manage SME budgets, sales targets, and business pipelines across the assigned area to ensure targets are achieved within reasonable timelines.
- Ensure compliance with regulatory requirements, internal policies, and collaborate with stakeholders (credit, risk, operations, legal etc.) to grow quality portfolio whilst demonstrating high ethical standards.
- Monitor and evaluate the business portfolio to ensure performance criteria (PAR & NPL levels) are maintained within the acceptable risk level.
- Represent the bank in SME customer forums and ensure the best relationship between the Bank and customers, stakeholders in the zone through networking and excellent service.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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