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About the Organisation
Regional Collections Manager – Western Uganda job at Sun King | Apply Now
Western Region, Uganda
Sun King, formerly known as Greenlight Planet, is a leading provider of off-grid solar energy solutions, dedicated to delivering affordable and reliable electricity to the 1.8 billion people worldwide without dependable access to power.
Established in 2007 and headquartered in Nairobi, Kenya, Sun King has expanded its reach across 40 countries in Africa and Asia, positively impacting over 128 million users through its diverse range of solar products, including lanterns, home systems, and institutional solutions.
The company has been recognized for its innovative approach, securing significant investments such as a $70 million funding led by LeapFrog Investments in 2023 to further its mission. Sun King fosters a dynamic work culture that emphasizes innovation, collaboration, and a shared commitment to sustainable energy access, offering various job opportunities with competitive arrangements.
Its business model combines product sales with flexible financing options, including pay-as-you-go plans, ensuring affordability for diverse customer needs. Guided by core values of integrity, excellence, and social impact, Sun King actively engages in corporate social responsibility initiatives aimed at promoting environmental sustainability and economic development. For more information, visit their official website at www.sunking.com
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Regional Collections Manager – Western Uganda job at Sun King
Full Time
Deadline:
31 Oct 2025
Job Title
Regional Collections Manager – Western Uganda job at Sun King
Sun King
Job Description
Regional Collections Manager – Western Uganda
Location: Western Uganda
Employer: Sun King
About the Role
Sun King is seeking a Regional Collections Manager to oversee collections for PAYG products across Western Uganda. The role focuses on driving collections efficiency, analyzing data to improve repayment rates, and ensuring customer satisfaction while maintaining alignment with company offerings.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Analyze regional collections data using relevant tools and provide actionable insights to improve portfolio quality.
Monitor regional repayment trends and develop daily, weekly, and monthly strategies to enhance collections from delinquent customers.
Conduct market visits to assess sales quality and gather insights to reduce product issues and improve repayments.
Provide weekly updates to Sales and Risk Management teams on field interventions, outcomes, and customer feedback.
Design, pilot, and operationalize collection processes to optimize repayments and enhance customer experience.
Collaborate with Area Business Managers and Field Sales Executives to recover products from delinquent customers when necessary.
Report cases of product tampering or fraudulent activities observed in the field, following Risk team protocols.
Facilitate actions against fraudulent practices, including product tampering or misinformed sales by Field Sales Executives.
Train Field Sales Executives on handling repossessions and challenging customer collections.
Ensure Field Officers complete collection calls and repossession tasks on schedule.
Recruit and establish cash collection centers in key collection areas.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications:
Bachelor’s degree or Higher Diploma in Finance, Community Development, Communication, Credit Risk Management, or related fields.
Experience & Skills:
Minimum 3 years’ experience in collections or credit recovery, preferably in Microfinance, Fintech, or banking.
Field experience working with rural customers.
Strong numerical and analytical skills.
Excellent communication, interpersonal, and problem-solving abilities.
Ability to track and resolve issues efficiently.
Capable of managing multiple tasks and coordinating with cross-functional teams.
Willingness to work in the field to drive collections and resolve customer challenges.
What We Offer
Opportunities for professional growth in a rapidly expanding, high-impact sector.
Collaborative culture energized by a team motivated to deliver sustainable solutions.
Exposure to a diverse, global environment with colleagues from varied backgrounds.
Tailored learning and leadership development through the Sun King Center for Leadership.
