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Job Summary

Job Title:
Recovery Officer – 3 Positions
Employer:
Asaak Financial Services
Location:
Jinja, Mukono
Country:
Uganda
Contract Type:
Full-time
Job Category:
Number of Positions:
1
Deadline:
Wednesday, 18 February 2026

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Asaak Financial Services is a leading microfinance institution in Uganda, dedicated to providing financial products and services that enable individuals and small businesses to thrive, with a focus on underserved communities, especially women entrepreneurs. The company has earned a strong reputation for its customer-centric approach, innovative solutions, and its ability to create economic opportunities for its clients. Asaak fosters a dynamic and supportive work culture that emphasizes professional development, inclusivity, and a sense of purpose, offering employees opportunities to contribute to positive social change. With its origins rooted in a desire to empower individuals through accessible financial services, Asaak has grown steadily, adapting its business model to leverage mobile technology for more efficient service delivery. The company is recognized for its commitment to financial inclusion, with an expanding presence across Uganda, providing a wide range of products, including microloans, savings, and insurance services. Asaak’s core values include integrity, innovation, client empowerment, and social responsibility. The company’s CSR efforts focus on community development, financial literacy, and supporting women’s economic empowerment. For more details, visit their website at www.asaak.com.

Full-time

Deadline: 

18 Feb 2026

Recovery Officer – 3 Positions Job at Asaak Financial Services

Asaak Financial Services

Job Description

The Recovery officer will be responsible for enforcing the complete repayment of all non-performing loans and impounding vehicles from defaulting clients.

Duties, Roles and Responsibilities

  • Calling Asaak’s clients and encouraging them to repay their loans.
  • Monitoring loan payments.
  • Ensuring that the set targets on bad debt recoveries are met.
  • Monitoring tracking devices in clients’ motorbikes and reporting suspicious behavior (including nights and weekends as needed).
  • Impounding vehicles from defaulting clients.
  • Conducting field visits associated with recoveries and compliance.
  • Managing assigned loan portfolio.
  • Taking individual action as per policy to recover delinquent loans, and any other duty as may be assigned.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Qualified applicants should send via e-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references by Wednesday 18th February 2026 by 5:00 pm addressed to

The HR & Administration office

Asaak Financial Services

careers@asaak.co

NB: While we thank all applicants for showing interest, only short-listed candidates will be contacted for interviews.

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Recovery Officer – 3 Positions Job at Asaak Financial Services

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