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About the Organisation
Quality Manager job at NFT Consult | Apply Now
Kampala, Uganda
NFT Consult is a premier human resources consultancy firm that has established itself as a leader in talent acquisition, management, and development across East Africa. Founded with a vision to bridge the gap between top talent and leading organizations, NFT Consult has consistently delivered exceptional HR solutions tailored to meet the unique needs of its clients.
Established in 2005, NFT Consult is a business process outsourcing firm headquartered in Kampala, Uganda, with additional offices in Hoima, South Africa, Kenya, Botswana, Rwanda, Tanzania, Zambia, Burundi, and South Sudan. The company specializes in executive search, staff recruitment, manpower outsourcing, HR process outsourcing, training, and talent development, aiming to transform organizations and unlock individual potential. NFT Consult serves clients across various sectors, including ICT, oil and gas, telecommunications, and financial services.
The firm fosters a work culture that emphasizes empathy, integrity, innovation, and diversity, offering job opportunities that align with these values. For more information, visit their official website at www.nftconsult.com.
Are you looking for Engineering jobs in Uganda 2025 today? then you might be interested in Quality Manager job at NFT Consult
Full Time
Deadline:
31 Jul 2025
Job Title
Quality Manager job at NFT Consult
NFT Consult
Job Description
Job Title: Quality Manager
Company: NFT Consult
Location: Uganda
Department: Quality
Reports To: Executive Director
Job Type: Full-Time
Position Overview
NFT Consult is hiring a Quality Manager to ensure that all products manufactured and supplied by our client meet quality standards, legal requirements, and customer expectations. The ideal candidate will drive the implementation, maintenance, and continual improvement of Quality Management Systems (QMS) and Occupational Health & Safety Management Systems (OH&SMS) within a dynamic manufacturing environment.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Application Deadline: 2025-07-31 11:30:44
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How to Apply
Quality Assurance & Control
Oversee quality assurance and control functions across all production processes.
Supervise inspection of incoming raw and packaging materials to ensure they meet internal standards.
Ensure full compliance with safety regulations and product quality standards.
Lead root cause analyses (RCAs) and implement corrective actions to resolve product defects and customer complaints.
Manage the disposition of non-conforming products and materials.
Regulatory & Compliance
Ensure compliance with national regulatory bodies including UNBS, NEMA, and other relevant agencies.
Represent the company during audits and inspections, ensuring prompt resolution of any non-conformities.
Enforce environmental and safety regulations and standards within the plant.
Systems Management & Auditing
Develop and lead internal audits for QMS and OH&SMS; monitor and verify the implementation of corrective actions.
Maintain comprehensive documentation for all quality and safety systems, including audit reports and compliance records.
Ensure all quality-related processes follow established standards such as HACCP, ISO, GMP, and TQM.
Training & Development
Conduct ongoing training programs for employees on quality standards, systems, and continuous improvement practices.
Drive awareness of product safety and quality standards across all departments.
Facilitate quality-related workshops and knowledge-sharing sessions.
Data Analysis & Reporting
Maintain an accurate database of all raw materials, in-process and final product quality parameters.
Analyze quality metrics, customer feedback, and product performance data to inform decision-making.
Prepare and present quality performance reports during Daily Operations Reviews (DOR), Monthly Operations Reviews (MOR), and safety meetings.
Operational Excellence & Best Practices
Drive the implementation of “Our Client’s Way” and other industrial best practices.
Identify opportunities for continuous improvement and lead initiatives to optimize processes and product quality.
Support product development by aligning production processes with Quality Function Deployment (QFD) principles.
Key Performance Indicators (KPIs)
Reduction in product returns and quality-related complaints
Effective resolution of root cause issues
Regulatory and statutory compliance (UNBS, NEMA, etc.)
Delivery of quality and safety training sessions
Progress in implementing industrial best practices
Improvements in product safety and quality standards
Education & Training:
Bachelor’s degree in a technical or engineering field
Trained in injection molding technology and analytical techniques
ISO Systems Auditor or NEMA Lead/Associate Auditor certification
Six Sigma certification (Yellow, Green, Black, or Master Black Belt) preferred
Experience:
Minimum of 4 years’ experience in a plastic molding manufacturing environment
Proven track record in product development and process improvement
Experience working with suppliers, third-party organizations, and government bodies
Solid background in implementing and managing QMS, OH&SMS, and environmental systems
Technical Competencies:
Deep knowledge of HACCP, ISO standards, GMP, and TQM
Familiarity with Statistical Process Control (SPC) and other modern quality tools
Skilled in using statistical and data analysis software
Proficient in MS Office and quality reporting tools
Behavioral Competencies:
Strong leadership and communication skills
Analytical and solution-oriented thinking
Results-driven and commercially minded
Passionate, proactive, and team-oriented
Capable of managing complex quality projects and delivering measurable outcomes

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