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Full-time
Quality Assurance Lead Assistant Job at Busara
Busara
Job Description
The Quality Assurance (QA) Assistant supports the advisory arm of Busara by ensuring the integrity, reliability, and consistency of research processes, data, and project deliverables. This role will be hosted within the Social Cohesion portfolio.
The Quality Assurance (QA) Assistant works closely with project teams to support monitoring of data quality, strengthening research processes, and ensuring that project outputs meet Busara’s quality standards. The role involves supporting both qualitative and quantitative research projects by reviewing data collection processes, conducting quality checks, identifying inconsistencies, and working with project teams to resolve issues.
The Quality Assurance (QA) Assistant will also support the review of reports, analyses, and client deliverables to ensure methodological rigor and adherence to internal standards, working in close coordination with Associates, Senior Associates, and Engagement Directors.
Duties, Roles and Responsibilities
Core Quality Assurance Responsibilities
- The Quality Assurance (QA) Assistant Quality Assurance Analyst will work closely with project teams to perform a variety of tasks, including, but not limited to:
- Monitor and review research data to ensure accuracy, completeness, and consistency across qualitative and quantitative datasets.
- Identify, troubleshoot, and resolve discrepancies or irregularities in internal and external research data, serving as a quality assurance resource for project teams and leadership.
- Work closely with project teams to source, clean, structure, and validate datasets to ensure they meet internal data quality standards.
- Conduct quality assurance reviews of survey instruments, ensuring alignment with research objectives, logical flow, clarity of questions, and methodological rigor.
- Coordinate QA checks during survey development, including formatting, logic testing, translation review, and liaising with survey programming teams.
- Support monitoring of data collection processes to ensure adherence to research protocols, ethical standards, and quality benchmarks.
- Work closely with the Project Operations team and project staff to plan and implement quality assurance processes for field operations and data collection.
- Conduct data audits, spot checks, and validation processes during fieldwork and data collection phases.
- Review drafts of client reports, analysis outputs, and research deliverables to ensure accuracy, consistency, and alignment with underlying data.
- Support Associates and Senior Associates in preparing materials such as drafts of client reports, methodological documentation, research summaries, and presentations.
- Support multiple large-scale research and advisory projects simultaneously while ensuring quality standards are maintained across deliverables.
- Identify opportunities to strengthen internal research quality assurance systems and contribute to improving internal QA processes, templates, and documentation.
- Coordinate project activities related to research quality and data integrity, including timelines for data verification, analysis review, and reporting.
- Participate in fieldwork and project activities where required to ensure compliance with quality assurance protocols.
- Ensure coordination with relevant Busara teams including finance, procurement, operations, facilities, and wellness to support smooth implementation of research engagements.
- Perform any other duties as may be assigned by the project supervisor.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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