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About the Organisation
MOGO Auto Limited is a subsidiary of Eleving Group, a global fintech company operating across 16 countries on three continents. Since launching in Kenya in 2019, Mogo has financed over 100,000 vehicles and served more than 50,000 customers. The company offers a wide portfolio of financial solutions, including car, motorcycle, tuk-tuk, and electric motorcycle financing, as well as logbook loans. Mogo is one of the few global financial companies that finances cars of any age, brand, or model. With a strong focus on technology, data, and risk management, Mogo processes loans within 24 hours, provides flexible repayment terms, and is committed to advancing sustainable mobility solutions, including a recent $10 million partnership with the Development Finance Corporation (DFC) to finance electric vehicles in Kenya.
Product Trainer – Device Financing job at MOGO Auto Limited (part of Eleving Group) | Apply Now
Kenya
Are you looking for Marketing and Sales jobs in Kenya 2025 today? then you might be interested in Product Trainer – Device Financing job at MOGO Auto Limited (part of Eleving Group)
Full Time
Deadline:
30 Sept 2025
Job Title
Product Trainer – Device Financing job at MOGO Auto Limited (part of Eleving Group)
MOGO Auto Limited (part of Eleving Group)
Job Description
The Product Trainer will be responsible for developing and executing training programs for both new hires and existing team members, focusing on product knowledge, loan processes, and system usage. The trainer will equip agents and dealers with the necessary skills to use Mogo’s mobile app, handle customer interactions, and manage loan applications effectively. Additionally, the role involves preparing training materials, assessing training outcomes, providing continuous coaching, and collaborating with sales managers to align training with business goals. This role also supports onboarding processes and promotes ongoing professional development.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Develop and deliver training sessions for employees, agents, and dealers on Mogo’s products and CRM systems.
Provide hands-on training on Mogo’s mobile applications and other relevant software tools.
Create effective training materials including manuals, presentations, and documentation.
Assess training effectiveness and implement improvements based on feedback.
Collaborate with Area Sales Managers to identify training needs and adjust programs accordingly.
Monitor and coach staff to ensure proficiency in processes and customer service standards.
Assist in improving onboarding processes for agents, dealers, and new employees.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications & Experience
Bachelor’s degree or equivalent work experience.
Proven experience as a trainer, educator, or facilitator, preferably in sales or finance.
Experience in training individuals on mobile apps or software (mandatory).
Skills & Competencies
Strong communication, presentation, and organizational skills.
Ability to create effective training programs and materials.
Familiarity with CRM systems and mobile applications for financing solutions.
Fluency in English and Swahili.
Strong problem-solving ability, adaptability, and interpersonal skills.
