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About the Organisation
Mastercard is a global technology company in the payments industry, operating in more than 200 countries and territories. The company powers economies and empowers people by providing secure, simple, smart, and accessible digital payment solutions. Through its innovative products, services, and partnerships, Mastercard enables individuals, businesses, and governments to realize their greatest potential while supporting sustainable and inclusive economic growth.
Principal, Services Business Development, East Africa Cluster Lead job at Mastercard | Apply Now
Nairobi, Kenya
Mastercard Foundation is a global non-profit organization dedicated to advancing education, financial inclusion, and youth employment, with a mission to create a world where everyone has the opportunity to learn and prosper. Recognized for its impactful programs, the foundation partners with governments, private sector players, and educational institutions to drive large-scale social and economic transformation, particularly in Africa.
It fosters a values-driven, inclusive work culture that empowers employees with meaningful career opportunities, professional development, and flexible work arrangements. Established in 2006, the foundation has grown to become a leading force in philanthropy, leveraging innovative funding models and partnerships to implement sustainable development initiatives.
With a strong presence across Africa and Canada, its programs focus on entrepreneurship, digital transformation, and gender equality to unlock potential in marginalized communities. Guided by core values of humility, listening, respect, and co-creation, the foundation integrates corporate social responsibility into its mission by supporting impactful community projects, climate resilience, and inclusive financial systems. To learn more, visit their official website at www.mastercardfoundation.org.
Are you looking for Marketing and Sales jobs in Kenya 2025 today? then you might be interested in Principal, Services Business Development, East Africa Cluster Lead job at Mastercard
Full Time
Deadline:
8 Sept 2025
Job Title
Principal, Services Business Development, East Africa Cluster Lead job at Mastercard
Mastercard
Job Description
As the East Africa Cluster Lead, the Principal, Services Business Development, will generate and manage revenue opportunities with key regional accounts. The role requires fostering strong, trust-based relationships with client executives while engaging Mastercard stakeholders to deliver measurable value and ROI. Responsibilities include managing the sales pipeline, developing innovative business solutions for complex challenges, and driving post-sales engagement for seamless project delivery. The position demands a proactive approach to identifying client risks and opportunities, optimizing recurring revenues, and exploring cross-sell and up-sell opportunities. The successful candidate will demonstrate strategic thinking, financial acumen, and the ability to influence C-level executives across diverse markets in the region.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Generate and maintain Services revenue opportunities with strategic accounts in East Africa.
Build and nurture strong relationships with client executives and internal Mastercard stakeholders.
Develop innovative solutions for complex business problems across consulting, analytics, loyalty, Test & Learn, and managed services.
Manage the sales pipeline from opportunity identification to approvals, contracts, and delivery.
Monitor and mitigate customer risks while identifying new growth opportunities.
Drive sales and gross revenue growth, including platform and recurring revenue optimization.
Collaborate with delivery teams to ensure high engagement quality and explore cross-sell, add-on, and up-sell opportunities.
Uphold Mastercard’s corporate security responsibilities, ensuring compliance with information security policies.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Proven experience in strategy consulting, preferably within financial institutions and payments.
Strong strategic focus with a solution-oriented approach.
Ability to synthesize data to analyze challenges and identify opportunities.
High-energy, customer-centric, and adaptable in complex environments.
Strong communication and presentation skills, with the ability to engage C-level executives.
Detail-oriented with expertise in data analysis and business case modeling.
Demonstrated ability to balance autonomy with collaboration in a multinational setting.
