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Full-time
Order Fullfillment and Dispatch Officer Job at Pronghorn Company Ltd
Pronghorn Company Ltd
Job Description
We are looking for a reliable, organized, and proactive Order Fulfillment and Dispatch Officer to ensure our customers receive their orders efficiently and on time. You will be responsible for end-to-end order processing, logistics coordination, and delivery tracking.
Duties, Roles and Responsibilities
- Call leads, confirm orders, and schedule deliveries
- Coordinate with the Inventory Officer to pack customer orders accurately
- Liaise with logistics and transport companies for dispatch
- Track all packages from the moment they leave the facility until successful delivery to the customer
- Monitor and document orders fulfilled by each logistics partner across different states
- Confirm transfer remittance from logistics partners
- Maintain accurate records of all dispatched and delivered orders
- Resolve delivery issues and provide timely updates to customers
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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