Related Jobs
.png)
.jpg)
.jpeg)
Related Jobs
.jpeg)
.png)
Related Jobs
.jpg)
Share this Job
About the Organisation
The Regional Service Centre in Entebbe, Uganda (RSCE) was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location dependent administrative functions to the Centre from its client entities. This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support.
Operational Service Desk Intern job at Regional Service Centre in Entebbe (RSCE) | Apply Now
Entebbe, Uganda
The Regional Service Centre in Entebbe, Uganda (RSCE), was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location dependent administrative functions to the Centre from its client entities. This includes transactional elements of human resources, finance, multimodal movement and control, personnel and cargo transport and information and communications technology (ICT) support.
In addition to these services, the Office of the Director RSCE and the Deputy provides overall guidance on the operations of the RSCE including strategic planning, communication, budgeting, human resources management, property management, quality assurance and business intelligence, conference services, record keeping and archive management, and audit response and risk management.
Are you looking for Internship jobs in Uganda 2025 today? then you might be interested in Operational Service Desk Intern job at Regional Service Centre in Entebbe (RSCE)
Full Time
Deadline:
8 Mar 2025
Job Title
Operational Service Desk Intern job at Regional Service Centre in Entebbe (RSCE)
Regional Service Centre in Entebbe (RSCE)
Job Description
Job Title: Operational Service Desk Intern (No Experience UN Jobs)
Organisation: United Nations Regional Service Centre Entebbe (RSCE)
Duty Station: Entebbe, Uganda
Reports to: Chief of Unit
Job Opening ID: 254088
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates who wish to join the United Nations in the aforementioned capacity should apply online at the online portal Apply Button below.
Deadline: 8th March 2025
Applications are managed via the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
The duties of the Operational Service Desk Intern may include but are not limited to:
Work with OSD team to organize Knowledge Sharing Sessions.
Support with creating proactive reports that would be published to be accessed by service lines.
Analyse and review reports for Quality Assurance as well as identify gaps.
Analyze data and derive insights from reports to influence business decisions.
Performs other duties as required such as:
Data mining and converting raw data into meaningful and actionable business analysis and insights that will enable upper management to make proactive decisions.
Delivering analysis, insights and reporting that will influence business strategy and decisions.
Work with business users to understand requirements and translate these into BI reporting solutions
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Applicants must meet one of the following requirements: (a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher) in data science, statistics, mathematics, public administration, human resources or administration, business management, information technology, or related field; (b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum Bachelor’s degree or equivalent) in data science, statistics, mathematics, public administration, human resources or administration, business management, information technology, or related field.
Job – Specific Qualification
Not available.
Work Experience
No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.
Knowledge of Programing languages in SQL, R,Python or similar languages to manipulate data is desirable.
Proficiency in data manipulation, analytics, and visualization skill-set as well as ability to source, clean and manipulate data from databases (SQL server, CSV, and other data sources is desirable.
Ability to use data visualization tools such as Excel, Power BI and Knime, is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the internship advertised, fluency in oral and written English is required; and knowledge of French is desirable.
Competencies
Professionalism: Knowledge of advanced studies in data science including data manipulation, analytics, and visualization as well as ability to source, clean and manipulate data from databases (SQL server, CSV, and other data sources. Ability to use for data visualization such as Excel, Power BI to produce meaningful dashboards and be able to mine data and convert it into applicable insights. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
