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About the Organisation
Centenary Bank is a leading Commercial Microfinance Bank serving over a third of the banking population with services that can be accessed across 80 branches, 191 ATMs and over 5,200 CenteAgents and other digital platforms.
Manager Merchant Acquiring Business job at Centenary Bank | Apply Now
Kampala, Uganda
Centenary Bank, established in 1983 as a credit trust of the Uganda National Lay Apostolate, has evolved into Uganda's leading commercial microfinance bank, serving over 3 million customers with an asset base of UGX 6.3 trillion. The bank's mission is to provide appropriate financial services, particularly microfinance, to all people, especially in rural areas, in a sustainable manner and in accordance with the law.
Renowned for its commitment to financial inclusion and innovation, Centenary Bank has been recognized as the "Best Bank" at the 30th Global Finance Awards and named Uganda’s Most Admired Financial Services Brand. The bank fosters a dynamic and inclusive work culture, employing more than 3,000 staff and offering various career opportunities through its dedicated job portal.
Over the years, Centenary Bank has expanded its reach with 81 branches, 209 ATMs, over 7,400 agents, and several digital channels, including CenteMobile banking and CenteOnline banking, ensuring accessibility nationwide. Embracing innovation, the bank invested $15 million in a state-of-the-art core banking system, Flexcube, to enhance efficiency and customer experience.
Upholding core values of integrity, customer focus, and excellence, Centenary Bank actively engages in corporate social responsibility initiatives, focusing on education, health, environment, and social missions, contributing significantly to Uganda's socio-economic development. For more information, visit their official website at www.centenarybank.co.ug
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Manager Merchant Acquiring Business job at Centenary Bank
Full Time
Deadline:
18 Feb 2025
Job Title
Manager Merchant Acquiring Business job at Centenary Bank
Centenary Bank
Job Description
Job Title: Manager Merchant Acquiring Business
Organization: Centenary Bank
Duty Station: Kampala, Uganda
Reports to: Chief Manager Alternative Channels
To create strategic ownership for point of sale (POS) and E-Commerce channels. Develop and implement strategic initiatives to maximize uptake utilization on these two channels, revenue generation and continuous customer journey improvement. In addition, there is a critical need to pro-actively monitor and manage POS &E-commerce related risks to minimize exposure to the bank. E- commerce includes all payment types such as debit card, prepaid card and others.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you are interested in joining a dynamic team in a fast-paced work environment and meet fully the requirements above, please:
Download an application form, Click Here
Fill the form and attach an application letter (addressed to General Manager Human Resource, Centenary Bank, P.O. Box 1892, Kampala), updated Curriculum Vitae, plus copies of all academic credentials, testimonials and contact details of three competent referees.
E-mail the above to: Talent_sourcing@centenarybank.co.ug
Note: Only shortlisted candidates will, be contacted.
Deadline: 18th February 2025
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How to Apply
Develop a usage and adoption strategy for POS, E Commerce, QR code among others.
Drive channel utilization and profitability.
Promote and present digital payment solutions and other banking products to merchants as per their business needs.
Performance management for the merchant acquiring team.
Maintain merchants’ relationships to ensure continuous growth and sales targets are achieved.
Create a sales schedule and Targets for the Acquiring team, follow up and provide regular updates.
Build and manage the relationships of key Merchant accounts.
Prepare reports as required regarding business development including market comparison analysis, business opportunities, recommendations, etc.
Daily tracking of the sales team’s performance with immediate actions as required
Undertake office administrative duties as required in conjunction with operations and cross-functional teams.
Ensure that cross-selling of other banking products such as loans, cards, deposit accounts, etc.
Gather and share market/competitor intelligence and inform Channel Head about any gaps in product offering compared to peers.
Ensure flaws are avoided and errors are rectified in very good time.
Implement and drive proactive risk management checks and controls.
Work hand in hand with the Marketing team to draw promotional campaigns for the channel.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in a business-related course i.e Economics, Commerce, Business Administration/Studies, Quantitative Economics
Required Experience and Competences:
At least 5 to 6 years of experience in Merchant Acquiring business
Advanced product knowledge in Card and payments business is an added advantage.
Required Skills:
Analytical skills
Reporting skills
Excellent communication skills
Decision Making
Team player
Attention to details
Planning
Leading & Supervising
Customer focussed.
Excellent sales and Marketing skills
Excellent negotiation skills
Critical thinking Skills
Data analytics skills
