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About the Organisation
Manager, Custodial & Investor Services job at Bank of Africa Uganda Limited | Apply Now
Uganda
Bank of Africa Uganda Limited (BOA Uganda) is a key player in the Ugandan banking sector, providing a wide range of financial services to individuals, businesses, and institutions. As part of the Bank of Africa Group, which operates in 18 countries across Africa, BOA Uganda benefits from a strong network and extensive experience in the African financial landscape.
Established in 1985, BOA Uganda has grown significantly, earning a reputation for reliability, innovation, and customer-focused services. The bank offers a comprehensive suite of products, including personal and business banking, loans, savings and investment accounts, and digital banking solutions. Its commitment to leveraging technology has led to the development of robust online and mobile banking platforms, making financial services more accessible and convenient for its customers.
BOA Uganda is known for its strong focus on small and medium-sized enterprises (SMEs), providing tailored financial solutions to support their growth and development. The bank offers various credit facilities, advisory services, and business development support to help SMEs thrive in a competitive market.
The bank also places a high priority on corporate social responsibility, engaging in numerous initiatives aimed at improving the well-being of communities in Uganda. These initiatives include support for education, health, environmental conservation, and economic empowerment projects. Through its community outreach programs, BOA Uganda demonstrates a commitment to making a positive impact on society.
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Manager, Custodial & Investor Services job at Bank of Africa Uganda Limited
Full Time
Deadline:
22 Sept 2025
Job Title
Manager, Custodial & Investor Services job at Bank of Africa Uganda Limited
Bank of Africa Uganda Limited
Job Description
Manager, Custodial & Investor Services
Reporting to: Senior Manager- Transaction Banking
Position function
To drive the Bank’s custodial and investor service business to achieve and exceed Business goals through a dynamic business growth strategy and vigilant Relationship Management that is aligned with the overall Bank’s Mission
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Application Deadline: 22 September 2025
[Click the APPLY Button below to see details & apply]
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How to Apply
Recruit, nurture and sustain new pension and investor relationships that have a potential to grow and provide superior returns and contribute towards liabilities growth.
Ensure active pipeline management of custodial and investor services through continuous flow of new business with the objective of meeting agreed business growth objectives across all product ranges and clients’ segments.
Drive a culture of great service and quality relationship management of Custodial and Investor Services customers, whilst continuously reviewing existing client wallets with an eye to optimizing the Bank’s revenue through selling/promoting appropriate product solutions.
Negotiate and structure business transactions through the sales process with the aim of attaining value for the client, while protecting the interests of the Bank by identifying and reporting risks that may result out of transactions or relationships for mitigation.
Ensure inter-departmental collaborations while working with other stakeholders including Custodial Operations to implement timely custodial services transactions and client requests, and drive turn-around time to meet the Bank’s promise to customers.
Monitor the market and industry trends, and competitor behaviour to gather business intelligence to advice and shape management decision on custodial and investor services.
Develop and maintain well documented reports/visits/contracts with all the Bank’s relationships, management and other units
Optimizing all cross-selling opportunities and providing comprehensive investment advice to clients on all services they seek to enjoy with the Bank and facilitating them to access such solutions.
Prepare regular reports to provide management with key information about the allocated portfolio from time to time.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Required Qualifications and Skills
Bachelor’s degree in Business, Finance, Investments, Banking or a related field. Professional or post-graduate qualifications in Finance or Investments or related fields are added advantage.
Additional Requirements/Competencies
Minimum of 8 years’ experience in Custodial or Investor Services experience with an end to end understanding of Custodial operations and Business Development.
Strong strategic perspective;
Solid financial skills;
Customer centricity;
Solid proven product structuring acumen;
Very strong verbal, presentation and written communication skills;
Team player with strong interpersonal skills and the ability to build internal and external networks;
Ability to work under pressure, and in position to exercise excellent judgment.
Commitment to the values of the Bank.
