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DFCU Bank is a leading financial institution in Uganda dedicated to transforming lives and businesses through innovative financial solutions that drive economic growth and financial inclusion. Established in 1964 as the Development Finance Company of Uganda, the bank has grown from a development finance institution into a full-fledged commercial bank, with a significant milestone being its acquisition of Crane Bank in 2017. Recognized for its strong financial performance, customer service excellence, and digital banking innovations, dfcu Bank has received multiple industry awards and remains a trusted partner for individuals, SMEs, and corporate clients.
The bank fosters a dynamic and inclusive work culture that emphasizes integrity, customer focus, innovation, teamwork, and excellence, offering employees professional growth, career advancement opportunities, and competitive benefits. With a strong presence across Uganda through an extensive network of branches, ATMs, and digital banking services, dfcu Bank continuously invests in technology to enhance accessibility and efficiency.
Committed to corporate social responsibility, the bank actively supports financial literacy programs, women empowerment initiatives, environmental sustainability efforts, and youth entrepreneurship. Headquartered at 26 Kyadondo Road, Kampala, Uganda, dfcu Bank remains a key driver of financial empowerment and economic development in the country.
Full-time
Manaager Internal Controls – Technology, Digital Transformation & Operations Domain Job at dfcu Bank
dfcu Bank
Job Description
Reporting to the Head of Internal Controls, the role provides independent assurance on the adequacy and effectiveness of controls across the Technology, Digital Transformation, and Operations domain. It supports the proactive identification and assessment of operational and emerging risks while ensuring compliance with internal policies and regulatory standards.
Duties, Roles and Responsibilities
- Plan, prioritize, and coordinate the execution of scheduled and ad hoc control assurance reviews across the domain.
- Ensure timely, high-quality delivery of all assurance reviews in accordance with agreed timelines and reporting standards.
- Supervise and review the work of Internal Control Officers to ensure conformance with assurance methodology.
- Develop, maintain, and continuously improve risk-based monitoring checklists.
- Facilitate periodic validation of control self-assessment tools including RCSAs and KRIs.
- Proactively assess controls related to new product launches, technology deployments, and process changes.
- Monitor and validate the remediation of issues arising from internal audits, regulatory reviews, and investigations.
- Oversee effective implementation of the Operational Risk Management Framework across the domain.
- Lead root cause analysis exercises for control failures and significant risk events.
- Serve as a trusted risk advisor to business and functional teams within the domain.
- Provide structured assurance oversight on projects and change initiatives.
- Lead, coach, and develop the team of Internal Control Officers.
- Champion a strong risk and control culture across the domain through training and stakeholder engagement.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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