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About the Organisation
Mastercard Foundation is a global nonprofit organization that seeks a world where everyone has the opportunity to learn and prosper. The Foundation works with visionary organizations to advance education and financial inclusion to enable young people in Africa and Indigenous youth in Canada to access dignified and fulfilling work. It is known for impactful programs, inclusive planning, and deep commitment to social transformation across the continent.
Lead, Program Operations job at Mastercard Foundation | Apply Now
Kampala, Uganda
Mastercard Foundation is a global non-profit organization dedicated to advancing education, financial inclusion, and youth employment, with a mission to create a world where everyone has the opportunity to learn and prosper. Recognized for its impactful programs, the foundation partners with governments, private sector players, and educational institutions to drive large-scale social and economic transformation, particularly in Africa.
It fosters a values-driven, inclusive work culture that empowers employees with meaningful career opportunities, professional development, and flexible work arrangements. Established in 2006, the foundation has grown to become a leading force in philanthropy, leveraging innovative funding models and partnerships to implement sustainable development initiatives.
With a strong presence across Africa and Canada, its programs focus on entrepreneurship, digital transformation, and gender equality to unlock potential in marginalized communities. Guided by core values of humility, listening, respect, and co-creation, the foundation integrates corporate social responsibility into its mission by supporting impactful community projects, climate resilience, and inclusive financial systems. To learn more, visit their official website at www.mastercardfoundation.org.
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Lead, Program Operations job at Mastercard Foundation
Full Time
Deadline:
28 Jul 2025
Job Title
Lead, Program Operations job at Mastercard Foundation
Mastercard Foundation
Job Description
The Lead, Program Operations will report to the Head of Operations, Country Programs and play a critical role in overseeing the implementation of country-level program activities and operational plans. This includes developing and managing a 24-month rolling calendar of priorities, coordinating annual planning and budgeting processes, and driving efficiency in partnership development. The role will also focus on improving processes, developing tools and guidelines, and building team capacity through training and knowledge-sharing initiatives. The individual will be responsible for facilitating strategic reviews, planning retreats, and producing operational delivery plans. This role demands a strong project management background, deep stakeholder engagement capabilities, and a passion for improving program delivery and outcomes across Africa.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Lead the development and management of a 24-month calendar for country program priorities
Collaborate with Country Director and key stakeholders for annual planning and budgeting cycles
Track and report on program implementation and progress against objectives
Oversee partnership development processes, improving efficiency with Turnaround Time Trackers
Develop and implement programming tools, guidelines, and policies to enhance operational quality
Facilitate process revisions and support continuous improvement initiatives
Organize training, workshops, and learning sessions to build internal capacity
Coordinate execution and prioritization of key country-level initiatives
Plan and facilitate country reviews, retreats, and prepare operational delivery trackers
Promote strategic cohesion and collaboration among internal and external stakeholders
Lead implementation of complex projects and country initiatives
Monitor project milestones and support delivery with ongoing status updates and improvements
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in Business Administration, Development Studies, Social Sciences, Economics, Statistics, or a related field
Master’s degree or postgraduate qualification is an added advantage
Minimum of 10 years' experience in program and project management in public or private sectors
Professional certification in project, process, or change management preferred
Strong track record in delivering projects on time and within scope
Skilled in operational and strategic planning, monitoring, and reporting
Experience in capacity building and stakeholder engagement
Knowledge of inclusive planning frameworks for youth, women, and marginalized groups
Proficiency in process improvement methodologies (e.g., Lean Six Sigma)
Exceptional problem-solving, communication, and cultural sensitivity skills
Strong alignment with Mastercard Foundation’s mission and values
