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About the Organisation
Key Account Manager job at Jumia Uganda | Apply Now
Kampala, Uganda
Jumia Uganda, established in 2014, is a leading e-commerce platform operating in Uganda, connecting consumers with a vast array of products and services, including electronics, fashion, and household items. As a subsidiary of Jumia Group, the company has earned recognition for its user-friendly online shopping experience and efficient delivery services, significantly contributing to the growth of e-commerce in Uganda. Jumia Uganda fosters a dynamic work culture that emphasizes innovation, collaboration, and excellence, offering employees opportunities for professional development and growth within the e-commerce sector.
The company provides various job opportunities across different departments, with details available on their official website. Since its inception, Jumia Uganda has expanded its reach, serving a broad customer base across the country and continually enhancing its platform to meet evolving consumer needs. Guided by core values of integrity, customer satisfaction, and innovation, Jumia Uganda is committed to corporate social responsibility initiatives aimed at promoting digital literacy and supporting local communities. For more information, visit their official website at https://www.jumia.ug/.
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Key Account Manager job at Jumia Uganda
Full Time
Deadline:
3 Aug 2025
Job Title
Key Account Manager job at Jumia Uganda
Jumia Uganda
Job Description
Key Account Manager
Company: Jumia Uganda
Location: Uganda
Job Type: Online Listing
Role Overview: Key Account Manager
As a Key Account Manager, you will be a key driver of Jumia’s growth and profitability, managing top-tier relationships and overseeing one or more strategic categories. You will serve as a trusted advisor and business partner to key brands and vendors, developing strategies to accelerate sales, drive revenue, and improve customer satisfaction.
This is a strategic role with high visibility and career growth potential—many of Jumia’s top performers in this role have gone on to become CCOs, Managing Directors, and Category Directors.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Application Deadline: August 3, 2025
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How to Apply
Manage and grow relationships with C-level executives and account managers of major brands and vendors
Own and drive the commercial performance of your category across all KPIs
Develop and execute category-specific strategies to increase sales, revenue, and customer engagement
Collaborate with marketing and sales teams to design impactful promotional campaigns
Analyze market trends and sales data to identify growth opportunities
Negotiate favorable terms and ensure long-term, sustainable partnerships
Provide exceptional service to key clients, resolving issues swiftly and professionally
Track and report on key performance metrics, including sales, inventory, and customer feedback
Work cross-functionally with teams across logistics, merchandising, and operations for seamless execution
Keep abreast of industry developments, competitor activities, and consumer behavior
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Minimum of 3 years' experience in a relevant commercial or account management role
Graduate from a top Business or Engineering school (Top 5 institution in your country preferred)
Excellent proficiency in MS Office and Google Workspace tools
Skilled in using CRM or relationship management systems
Strong analytical and strategic thinking abilities
Proven experience managing high-value negotiations
Strong interpersonal and communication skills
Comfortable working in a fast-paced, results-driven environment
Fluent in English (spoken and written)
Interview Process
Introductory call with Talent Acquisition
Technical interview with Hiring Manager
Final interview with the Functional Manager
Participation in job fairs (optional stage)
What We Offer
A unique entrepreneurial environment within a structured organization
The chance to contribute meaningfully to the growth of e-commerce in Africa
Work with a high-performing, dynamic team of professionals
Exceptional personal and professional development
A launchpad for future leadership roles within Jumia
