Related Jobs
%20(1).jpg)
.jpg)
.jpeg)
Related Jobs
Related Jobs
Share this Job
Full-time
Junior Support Agent Job at Hire Resolve
Hire Resolve
Job Description
An established technology-driven organisation is seeking a Junior Support Agent to provide first-line support across its document management, process automation, and print management software environments. This role is ideal for a technically minded support professional who enjoys troubleshooting, working with multiple technologies, and assisting users in fast-paced environments.
Duties, Roles and Responsibilities
- Provide Tier 1 support and initial ticket triage
- Troubleshoot software, system, and user-related issues
- Assist with system maintenance and updates
- Support document management and workflow platforms
- Monitor and manage basic Windows services and server environments
- Log and maintain accurate support documentation and ticket updates
- Escalate complex technical issues where required
- Assist users with technical queries in a clear and professional manner
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
