IT Specialist job at Women's International Peace Centre | Apply Now

System Administration:

• Install, configure, and maintain computer hardware, software, networks, and servers.

• Monitor system performance and troubleshoot issues to ensure smooth operation.

• Perform regular system updates and patches to keep software and systems secure and up-to-date.

Network Management:

• Design, implement, and manage network infrastructure, including LAN, WAN, and VPN.

• Monitor network performance and troubleshoot network-related issues.

• Ensure network security by implementing firewalls, intrusion detection systems, and other protective measures.

Technical Support:

• Provide technical support to end-users for hardware, software, and network-related issues.

• Respond to and resolve helpdesk tickets in a timely manner.

• Train users on new technologies and provide ongoing technical guidance.

Security Management:

• Implement and maintain cybersecurity measures to protect the organization’s data and systems.

• Conduct regular security assessments and vulnerability testing.

• Develop and enforce IT security policies and procedures.

Data Management:

• Ensure data integrity and security through regular backups and recovery processes.

• Manage databases and ensure efficient data storage and retrieval.

• Implement data management best practices and compliance with relevant regulations.

Software Management:

• Install, update, and manage software applications used within the organization.

• Coordinate with software vendors for licensing, support, and updates.

• Customize and configure software to meet the specific needs of the organization.

Project Management:

Plan and execute IT projects, including system upgrades, migrations, and new implementations.

Collaborate with other departments to understand their IT needs and provide appropriate solutions.

Manage project timelines, resources, and budgets to ensure successful project delivery.

Documentation and Reporting:

Maintain comprehensive documentation of IT systems, configurations, and procedures.

Generate reports on system performance, security incidents, and other relevant metrics.

Document and communicate IT policies and best practices to users.