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Job Summary

Job Title:
IT Specialist
Employer:
PalmPay
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Information Technology Jobs
Number of Positions:
1
Deadline:
Saturday, 10 January 2026

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PalmPay is a Pan-African fintech company currently operating in Ghana, Nigeria and expanding to other markets in Uganda. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

Full-time

Deadline: 

10 Jan 2026

IT Specialist Job at PalmPay

PalmPay

Job Description

It is seeking for a proactive and results-driven IT Specialist will be responsible to manage, maintain and optimize company’s technology infrastructure. The ideal candidate will have a strong background in systems administration, network management, cybersecurity and end-user support, ensuring seamless IT operations across the company.

Duties, Roles and Responsibilities

Systems Administration

  • Manage and maintain servers, operating systems and enterprise applications.
  • Perform regular system updates, patches and backups.

Network Management

  • Configure, monitor and troubleshoot LAN/WAN, VPNs, firewalls and routers.
  • Ensure high availability and security of network resources.

Cybersecurity

  • Implement and enforce IT security policies and procedures.
  • Monitor systems for vulnerabilities, threats and breaches.
  • Conduct regular risk assessments and security audits.

Technical Support

  • Provide Tier 2/3 support for hardware, software and network issues.
  • Train and assist staff with IT tools and best practices.

Project Management

  • Lead IT projects such as system upgrades, migrations and integrations.
  • Collaborate with vendors and stakeholders to deliver solutions on time.

Documentation & Compliance

  • Maintain accurate IT documentation (network diagrams, asset inventory, SOPs).
  • Ensure compliance with industry standards and regulatory requirements.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Applications are managed via the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

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  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

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IT Specialist Job at PalmPay

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